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McDonald's

3.8
(1,672 reviews)

Business Details

25669 Hwy 59, Kingwood, TX
77339, United States
(281) 577-9049
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25669 Hwy 59, Kingwood, TX
77339, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 25669 Hwy 59 in Kingwood, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,672 reviews
5 stars
773
4 stars
366
3 stars
225
2 stars
69
1 star
239
  • DD
    David Diaz
    Jun 21, 2026
    1.0
    @ Sun Jun 21 9:50 they gave me a slushy which was already melted before it got to me.
  • MJ
    Mark Jaeger
    Jun 8, 2026
    1.0
    9am Monday morning I pulled up to the drive-thr and ordered a #2 with a large black coffee. When the young man asked me, is this all your order? And I said no. Add a sandwich the same way to the order. Then, he asked me if I wanted cream and sugar. I informed him what part of black.Did you not understand in coffee. Then wanted to know if the second sandwich was a individual order. After a heated exchange in between both of us. He told me to exit his drive through. As I drove around to the first window, he's in the window giggling and laughing at confrontation. Apparently he does not like working drive through. If he's trying to get his butt fired from work.
  • RJ
    Randall Jacobs
    Jun 8, 2026
    3.0
    Just your average McDonald's
  • LW
    Lucy Wilburn
    Jun 4, 2026
    2.0
    Not good.Two of our chicken fried chicken dinners were soaked in grease.Mine took about 10 napkins to squeeze the grease out of it.I was able to eat part of one.We were served hard biscuits.We showed the waitress, she tookvall the greasy napkins,but did not let the manager know what was going on.After complaining to the manager,she only offered to give me two sides to take home,I said...no thank you,we just won't come back.
  • MP
    Marcella Payan
    May 24, 2026
    1.0
    I am writing to formally express my dissatisfaction regarding the treatment I received in connection with an order placed at the McDonald’s location at 25669 us-59 Kingwood Tx 77339 on 5.23.26 at approximately 7:47 PM. My order consisted of two combo meals and two chicken sandwiches. Unfortunately, the level of service I experienced in the drive-through was highly unprofessional. I was not greeted upon arrival, nor was there any attempt to provide courteous customer service. When I requested that my order be repeated for confirmation, the cashier responded by abruptly handing me the credit card reader without addressing my request. After asking a second time to verify the accuracy of my order, I was met with an unprofessional attitude and dismissive behavior. While eating the food, I discovered a hair in one of the items. As a result of this contamination, I no longer felt comfortable consuming any of the remaining food and subsequently contacted the restaurant to request a refund. Prior to speaking with the district manager, I spoke with another manager who advised me that I would be eligible for a full refund provided I had the receipt. However, I was never given a receipt at the time of purchase. When I later discussed the matter with the district manager, she repeatedly insisted that I had misplaced the receipt, despite my explaining multiple times that one had never been provided to me. Rather than listening to my concerns or attempting to resolve the matter professionally, she argued with me over the phone and repeatedly interrupted me, preventing me from fully explaining the situation. At no point during the conversation did she apologize for either the contaminated food or the manner in which the issue was being handled. Because the incident occurred late at night and I had work early the following morning, I was unable to return to the restaurant at a later time. Consequently, I discarded the food, as I no longer felt comfortable consuming it after discovering the contamination. Additionally, while I was speaking with the district manager in an attempt to resolve the matter, I could hear managers behind the counter laughing during the interaction. This behavior made the experience feel even more disrespectful and humiliating. I understand that mistakes can occur in any restaurant environment. However, the manner in which this situation was handled at every stage fell far below reasonable standards of professionalism and customer service. What should have been a straightforward resolution instead became an unnecessarily hostile and dismissive experience. At this point, my complaint concerns not only the contaminated food but also the unacceptable treatment I received from both management and the district manager throughout the process. I respectfully request that this matter be reviewed thoroughly and that I be issued a full refund for the order.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Kingwood location?

McDonald's Kingwood is open 24 hours every day, from 00:00 to 23:59.

Is the drive-thru at McDonald's Kingwood open 24/7?

Yes, the drive-thru is open 24 hours a day, seven days a week at McDonald's Kingwood.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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