Hacienda Los Arcos – Tex Mex Restaurant in Kingwood, TX
Hacienda Los Arcos is a family-owned Tex-Mex restaurant proudly serving the Kingwood and Humble area. Our menu features sizzling fajitas, savory enchiladas, birria tacos, and fresh-made tortillas paired with handcrafted margaritas and specialty cocktails. With roots going back to the original Los Arcos restaurants, our family has been serving authentic Mexican flavors and exceptional hospitality for over 25 years.
Whether you’re joining us for lunch, dinner, or happy hour at our full bar, Hacienda Los Arcos is the perfect spot for family gatherings, date nights, and celebrations. We offer dine-in, takeout, and catering services to bring our Tex-Mex favorites to your home or event.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.