H-E-B

Reviews

• ZS

  Zoë Sikorski

  Oct 5, 2026
  5.0
  Bakery staff was great when I showed up to get my samples!
• JB

  Joelle Bonds

  Sep 29, 2026
  2.0
  This location never has items in stock. It's so frustrating to have to drive 20 minutes out the way. Im not talking about once or twice, literally for the past month items ironically that are HEB brand are never available.
• LG

  Linda Garcia

  Sep 25, 2026
  1.0
  Went this morning at 6am when they opened, I greeted a employee and she hardly wanted to say anything back , then I get to the meat department and there wasn’t a product I was looking for and I saw a employee that works for that department, so I said excuse me can you help me , he looked at me like I was crazy and didn’t say a word , so I told him do you work at this department and he still didn’t say anything , all he did was look down at himself like telling me if I don’t see how he’s dressed , so i told him will you looked confused and I let him know what I was looking for so he went to the back then comes out and tells me that someone back there is looking and that’s all he said , very disappointed that instead of helping you like they should they want to look bothered , then I go to check out and the cashier doesn’t say anything and not even the sacker, very disappointed, I felt like I wasn’t wanted there , never got treated like the way I got treated today , I pray they do better ..
• KD

  Kevin Dadi

  Sep 25, 2026
  1.0
  Just stopped by front doors at 6:46 right now, handicapped asking for a wheelchair and the employee tells me “go get it” then they walk off towards gas station…Super rude
• JJ

  Jet

  Sep 2, 2026
  5.0
  My significant other and I recently had to deal with a prescription issue involving medication that we already understood was ready for pickup. The situation became confusing because some of the information connected to the prescription had been entered incorrectly. Her date of birth and address/location information were wrong, and part of the issue also appeared to come from the doctor’s office not typing or submitting certain information correctly.Because of all of these incorrect details, there was unnecessary confusion when we were simply trying to make sure my significant other could receive her medication. We called the location ahead of time to try to understand what was happening. Unfortunately, the woman we initially spoke with seemed frustrated and impatient while we were trying to explain the situation and figure out where the problem was coming from. My significant other struggles with anxiety and does not always do well under stressful situations, so I am very thankful that I was there to help advocate for her, communicate clearly, and bridge that gap when things became overwhelming. When we arrived at the location, I noticed the same woman speaking with Shelley. Even then, her body language appeared irritated. I saw her walk away and roll her eyes, which gave me the impression that she was frustrated with the situation. At the same time, I understand now that this was not necessarily a simple issue. There were mistakes in the information being entered, including problems originating from the doctor’s side, and that made the situation more complicated for everyone involved. I do not know what the woman may have been dealing with that day, and I do not hold a grudge against her. People have difficult days, and stress can sometimes affect the way we interact with others. I forgive her for the lack of patience we experienced, and I sincerely hope that whatever she may have been going through gets better. However, I still believe that a little more patience and a more thorough investigation into the incorrect date of birth, address information, and the way the prescription was entered by the doctor’s office could have helped identify the real problem much sooner. Most importantly, I want to give a huge thank-you to Shelley. Shelley showed amazing patience, professionalism, and a genuine willingness to investigate the situation instead of simply giving up. She took the time to look beyond the confusion, figure out what was actually happening, and help us work through the incorrect information. Because of Shelley’s patience and determination, my significant other was finally able to receive her propranolol. Thank God I was there with my significant other, because I will always do my best to stand beside her, advocate for her, and keep pushing for answers when something important needs to be resolved. And thank you again, Shelley, for your incredible patience, understanding, professionalism, and willingness to look deeper into the situation. You helped turn a stressful and confusing experience into a resolved one, and your kindness truly made a difference for both of us. Shelley J your amazing 🤩

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