Pizza Hut

Reviews

• JO

  Juan Obregon

  May 1, 2026
  5.0
  Good people there
• RB

  Rachel Brown

  Apr 30, 2026
  1.0
  I ordered for delivery and after waiting over an hour I found out this Pizza Hut gave my order to a door dasher for delivery. I live on Fort Hood and of course the dasher didn’t have access to post so they had to return my order to the store to have it reassigned to a dashed who has access to the installation. I tried calling this store for a refund and can’t even get someone on the phone. Why are you accepting orders that you can’t fulfill in a timely manner? Why are you assigning orders to door dashers for Fort Hood? This is ridiculous, if I had known how hard it would be to just get my order I never would have ordered to begin with. I want a full refund.
• JB

  Joshua B

  Apr 10, 2026
  1.0
  Do not order from this place they cannot handle the traffic that deals with being around a military installation. I've ordered from this place 4 times and 3 of those times have either been the order took longer than an hr or they didnt even deliver my order so I had to come and get it. They fixed that one order by not charging me for it and giving me a refund but the fact that 2 more times after that my order came in 2 hrs time. If your feeling lazy and dont want to cook and your willing to deal with these horrible wait times all the power to you, but this place has not fixed anything thats wrong with it. Your better off picking up but your more than likely have to wait for it too. Its so annoying being told its gonna come in 45 mins for it to be 75 mins and at that point you call they tell you its on the way and it becomes 120 mins. One of saddest things about being in a military installation is food services around you are poor cause of the high population and they will never fix it cause the continuously get business. Im guilty of it but I won't be supporting this stores poor customer service.
• ST

  Sema Thurman

  Apr 4, 2026
  5.0
  Great and fast for take away
• RA

  Randy Anderson

  Mar 18, 2026
  3.0
  On 13 March 2026 we paid online & picked up pizzas, breadsticks and dessert so we wouldn’t have to pay the delivery fee or a tip. The lady at the window handed me the device you scan your card with & said I could leave a tip on it. When I took it, the device beeped & she told me she was sorry, but I had just left a $3.82 tip. She said the device is very sensitive & I must have hit a button. I was mad but didn’t take it out on her. She could tell I was mad & rushed to get me out. She didn’t show me the contents for any of the boxes. I feel as though I was pushed into leaving a tip & she knew darn well the device was sensitive & should have asked me if I wanted to leave a tip before handing it to me. I’m truly pissed that she didn’t offer anyway to resolve the problem. I believe she should have fully refunded the transaction & re-rung it up at a discounted price. The fact that she didn’t makes me feel I was taken advantage of for not leaving a tip on the online order. Here’s the thing, NOT everyone gets a tip. You have to do something to deserve it. Handing 3 boxes out a window doesn’t constitute a tip. I would like to speak with the manager about this since I don’t want anyone else going through the same thing. Thank you! To date, we haven’t heard anything from a manager. Also, this is the same comment I replied to the survey with…