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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.1
(79 reviews)

Business Details

4201 S FORT HOOD ST, Killeen, TX
76549, United States
(254) 903-0030

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
4201 S FORT HOOD ST, Killeen, TX
76549, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 186 items

Explore offerings from Jimmy John's on 4201 S FORT HOOD ST in Killeen, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

186 items

Reviews

4.1
79 reviews
5 stars
53
4 stars
6
3 stars
4
2 stars
6
1 star
10
  • MW
    Maria White
    Aug 15, 2026
    1.0
    I’m leaving this review as both a customer and someone with previous management experience in the restaurant industry, and I have to say this was one of the most disappointing experiences I’ve had. A friend placed an order for us, and when I received my sandwich, I was genuinely shocked to find that I had received essentially an uncut loaf of bread with nothing inside it. I have clear photographic proof of exactly what was received. Mistakes happen in restaurants. I understand that better than most. What is much more concerning is how the situation was handled when we called the location to report the issue. Instead of simply acknowledging the mistake and attempting to resolve it, we were treated as though we were lying and spoken to in an extremely rude and disrespectful manner. As someone who has managed in the restaurant industry, I understand the importance of food quality, order accuracy, and—perhaps most importantly—how employees respond when a customer brings a legitimate concern to their attention. A customer should never feel like they have to prove that their food was prepared incorrectly before being treated with basic respect. The pictures speak for themselves. This wasn’t a minor issue with a missing topping or an incorrect modification. I received bread—without the actual sandwich. I sincerely hope management reviews both the quality-control process and the way customer complaints are being handled at this location. Employees are human and mistakes happen, but dismissing and disrespecting a customer who is reporting a very obvious order error is not acceptable. I’m not looking for special treatment. I’m asking for accountability, professionalism, and basic customer service.
  • LB
    LaDonna Byles
    Aug 15, 2026
    1.0
    The bright skin lady with freckles, very rude. You work in customer service. Mangers please encourage your staff to actually greet guest with more than attitude. Trainings are free on you tube.
  • JR
    Julie Rhimi
    May 16, 2026
    5.0
    They ladies were friendly and the food was so good. The place was really clean.
  • BB
    Brittany
    Apr 12, 2026
    5.0
    My order was taken by a very handsome young man I believe his name was David he was awesome.
  • RB
    R/S Brady
    Mar 30, 2026
    5.0
    Delicious, fast, fresh, clean restaurant, and the staff was super nice!

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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