BN
Ben Ernest Nelson
Sep 21, 2026
Far from great. Ordered ahead so I wouldn’t have to wait. 25 minutes of waiting later I had to walk up to the window. They had either forgotten about our order, or given it away, or it fell into a black hole. Cause it wasn’t there.
After repeating my order to two different employees, they had me write it down for them.
The person with the headset offered me a free drink for my trouble. I said I really just want the drinks I ordered.
14 dollars and 35 minutes later I left with 1 slush, 1 Arnold Palmer, cheese tots, and a pretzel. It’s not rocket science. And the two coupons they gave me for my next visit added insult to injury. Avoid this sonic.
KB
Kim Billings
Aug 26, 2026
If I could give zero stars I would. The workers here at night shift suck. Don’t ever order food here at night time. My husband went to go get food at 11pm today and he placed an order on the app. The app and Google said they close at 12am. When my husband went there at (11:10) this girl came to the window and told him they are closing soon so they aren’t going to make our order. We told her the hours say 12 and she said I don’t care we’re closing. We asked her if she could at least cancel our order cuz we already paid for it on the app. She said no go contact support. Very rude workers and Now I have to wait 2 days for my refund. If your hours have changed then change it here on Google and change it in the app.
⭐️ 1 STAR
I went to Sonic the day before school started for a quick dinner since we were already on this side of town. I arrived at 8:10 PM and did not leave until 8:55 PM. Let that sink in: 45 minutes at a FAST FOOD restaurant.
My order consisted of 3 combos and 2 Wacky Packs (corn dogs).
Lisa brought out my order, and I immediately let her know that we were missing a Dr Pepper. After about 5 minutes, I had to flag down another staff member and let them know that I was also missing both of my kids’ Wacky Packs.
Another 10 minutes went by. I called Lisa over again and explained what was missing. Another 15 minutes passed, and at that point I actually had to get out of my car and knock on the window to remind them AGAIN.
I directly told Lisa, for what was now the second time, that I was still waiting on two very simple corn dog Wacky Packs and a Dr Pepper.
At this point, Lisa offered ice cream for my three kids, which I appreciated, so I accepted. The ice cream came out within about 10 minutes. But somehow, after all that time, they STILL could not get me the two kids’ meals.
Finally, my husband got out of the car and knocked on the door. Within about 10 minutes, the food finally came out.
So I spent over 30 minutes waiting after receiving the rest of my order just to get TWO CORN DOGS.
And guess what?
THE DR PEPPER STILL NEVER CAME.
This was the night before school started. I was trying to get my kids fed and home at a reasonable time, and what should have been a quick dinner turned into nearly an hour-long ordeal.
I could visibly see how overwhelmed and disorganized the team was, and unfortunately, Lisa did not seem to be helping the situation. I had to repeatedly ask for the exact same missing items, and even after multiple reminders, the order was still incomplete.
30+ minutes to get two corn dog kids’ meals at a fast-food restaurant is completely unacceptable.
I will not be returning to this Sonic. The entire experience was frustrating, disorganized, and honestly unbelievable. I left without even receiving everything I paid for.
This place as really gone down hill this past year. The person taking the order had my order assigned to the stall next to me, the food was a complete mess and messy, I got no straw for my drink and when I asked for one the server never brought it. I was thinking when they took half of their stalls away they would be more efficient but no now they are somehow less efficient. Used to love eating lunch here but now I don’t think I will be coming back for a long time. Also side note, for some reason they came up to me after I ordered and asked if I called for someone, not sure what that was about.
I saw a poor 15 year old who was dressed as a corn dog outside of the store in 100 degree heat. It made me so sad, especially when I noticed him holding a corn dog in his hand. Get him back inside!