Sonic Drive-In

Reviews

• EE

  Emily

  Aug 11, 2026
  1.0
  ⭐️ 1 STAR I went to Sonic the day before school started for a quick dinner since we were already on this side of town. I arrived at 8:10 PM and did not leave until 8:55 PM. Let that sink in: 45 minutes at a FAST FOOD restaurant. My order consisted of 3 combos and 2 Wacky Packs (corn dogs). Lisa brought out my order, and I immediately let her know that we were missing a Dr Pepper. After about 5 minutes, I had to flag down another staff member and let them know that I was also missing both of my kids’ Wacky Packs. Another 10 minutes went by. I called Lisa over again and explained what was missing. Another 15 minutes passed, and at that point I actually had to get out of my car and knock on the window to remind them AGAIN. I directly told Lisa, for what was now the second time, that I was still waiting on two very simple corn dog Wacky Packs and a Dr Pepper. At this point, Lisa offered ice cream for my three kids, which I appreciated, so I accepted. The ice cream came out within about 10 minutes. But somehow, after all that time, they STILL could not get me the two kids’ meals. Finally, my husband got out of the car and knocked on the door. Within about 10 minutes, the food finally came out. So I spent over 30 minutes waiting after receiving the rest of my order just to get TWO CORN DOGS. And guess what? THE DR PEPPER STILL NEVER CAME. This was the night before school started. I was trying to get my kids fed and home at a reasonable time, and what should have been a quick dinner turned into nearly an hour-long ordeal. I could visibly see how overwhelmed and disorganized the team was, and unfortunately, Lisa did not seem to be helping the situation. I had to repeatedly ask for the exact same missing items, and even after multiple reminders, the order was still incomplete. 30+ minutes to get two corn dog kids’ meals at a fast-food restaurant is completely unacceptable. I will not be returning to this Sonic. The entire experience was frustrating, disorganized, and honestly unbelievable. I left without even receiving everything I paid for.
• TR

  Triple R

  Jul 20, 2026
  2.0
  This place as really gone down hill this past year. The person taking the order had my order assigned to the stall next to me, the food was a complete mess and messy, I got no straw for my drink and when I asked for one the server never brought it. I was thinking when they took half of their stalls away they would be more efficient but no now they are somehow less efficient. Used to love eating lunch here but now I don’t think I will be coming back for a long time. Also side note, for some reason they came up to me after I ordered and asked if I called for someone, not sure what that was about.
• AW

  Abby W

  Jul 9, 2026
  1.0
  I saw a poor 15 year old who was dressed as a corn dog outside of the store in 100 degree heat. It made me so sad, especially when I noticed him holding a corn dog in his hand. Get him back inside!
• YM

  Yolanda Suarez Macias

  Jun 24, 2026
  1.0
  Experience was not the best . My carhoper : Heaven wasn't polite at all, rushed through my order, didn't repeat and definitely didn't let me finish my order while she cut me off trying to wrap me up with my total . Didn't offer no ketchup or nothing when dropping off my order. Never have I felt the need to leave a review at sonic before.
• PJ

  peter johnson

  Jun 21, 2026
  1.0
  Worst place ever. The woman wearing the black hoodie who kept her face hidden was extremely rude while we were ordering our food. She kept asking the same questions over and over with a bad attitude. My husband told her several times that it was a single burger, not a combo. We also told her we only wanted mayonnaise, but she kept repeating the ingredients in a sarcastic way. The tots were completely cold, and salty and the burger bun was cold and dried out. We will never come back. Please hire employees who have a good attitude and care about customer service. She clearly did not seem happy to be there and made the experience unpleasant.