Arby's

Reviews

• AM

  Andrew Mercier

  Jul 23, 2026
  1.0
  This Arby’s location is a disaster. I guess that’s to expect when the entire crew are teenagers. I picked up food for my family and I ordered a Double Classic Roast Beef sandwich. I get all the way home and find that they gave me a Beef N Cheddar which I don’t like. I drove all the way back to get it corrected, handed them the receipt (which they kept) and they gave me the sandwich. I get all the way home and it’s another Beef N Cheddar! I drive all the way back and try to explain the situation and they ask to see my receipt. I told them I gave it to them the first time and they kept it. The guy’s response was “Well, we can’t give out free food.” and made me PAY for the correct sandwich! All the while, there are no apologies or anything and they just seemed annoyed. I’ve received mistakes from this location before and they fix the issue no problem. This is different. So if you’re hungry, you may want to consider dining elsewhere.
• EE

  eric

  Jul 23, 2026
  5.0
  I wasn’t sure what to order but the manager Steve guided me to the right choice, the cheesesteak is amazing and I will be coming back.
• SL

  Senaida Luera

  Jul 5, 2026
  1.0
  The manager is the most rudest person ever the ham sandwich was bad he wouldn’t redo the sandwich and said he wouldn’t give me the money back threw the sandwich back at me and said to call corporate and I called corporate and they said it was a franchise restaurant . Well they suck ! I will never go back in there bad customer service . Hope they choke on it .
• RE

  RICHARD EDWARDS

  Jun 9, 2026
  4.0
  It's basic Arbys... BOGO sandwich deal on app is great... the pick up window is always friendly and fast...
• EO

  Emmanuel Del Olmo

  May 24, 2026
  1.0
  On the evening of May 15, my fiancé and I visited this Arby’s drive-thru. We paid for our food and received our order, but our debit card was never returned to us. Unfortunately, we did not realize this until later after leaving the restaurant. When we checked our bank account, we discovered that our card had been used two additional times that same evening at this Arby’s location for amounts that did not match our purchase. In total, there were three charges: our legitimate order and two unauthorized transactions. We immediately disputed the charges with our bank and canceled the card. On May 18, after the dispute was resolved, we attempted to contact this location directly, only to find that the phone number was disconnected. We then called a nearby Arby’s, where the manager informed us they would contact the GM overseeing both locations. We also submitted a formal complaint through Arby’s customer service website that same evening. As of May 24, we have not received any response from either store or the customer service department. The lack of communication and accountability has been extremely disappointing and frustrating. At this point, it feels as though an employee may have stolen our card information without any investigation, follow-up, or consequences from management. We understand mistakes happen, but the complete lack of response regarding a serious situation involving unauthorized charges is unacceptable.