Sonic Drive-In

Reviews

• NL

  Nowa Lott

  5 days ago
  1.0
  9/29/26 they gave me a chicken sandwich instead of a burger 🤔 ice cream machine didn’t work. Missing i items through out my order. The cleanliness was Atrocious. That place should be shutdown.
• SB

  Sam Bayor

  Sep 24, 2026
  1.0
  I was extremely disappointed by my experience at this Sonic. After walking through the front door to simply pick up my order, I was rudely told by a cashier to go back outside and use the drive-through. Regardless of the posted closing time, if a customer is already inside the restaurant and only needs to pick up an order, a little courtesy and customer service should go a long way. The interaction was unnecessarily rude and left a very poor impression. In fact, the experience prompted me to look at the restaurant’s reviews and, my goodness, the reviews were overwhelmingly concerning. Unfortunately, my experience made it easy to understand why. This Sonic has an opportunity to do better, particularly when it comes to customer service and how staff treat the people who walk through their doors.
• BG

  Brenda Gonzalez

  Sep 19, 2026
  1.0
  The last 3 times I have been here have all been a complete disappointment. 1st time, they got our drinks order completely wrong. 2nd time, waited in the drive thru for 10 minutes to be told they didn't have any limeades. 3rd time, did a mobile order of several frozen desserts and a slushy, arrive there for pick up just to be told they don't have any ice cream. So I asked for the slushy (which was paid for already) and the girl rejected to even give us that. I will never be going back to that Sonic again.
• MK

  Marie K

  Sep 18, 2026
  1.0
  I wanted to quick grab a bite to eat around 8:30pm and it turned into anything but quick. When I pulled up there was 4-5 cars in the drive-thru. The car in front of my was at the speaker and ordering. I knew how long I waited because I called my husband to see if he wanted anything. From when I pulled into the line to when I left with my food, it was 32 minutes. I ordered their promo $7 big meal deal. I tried the tater tots as soon as I pulled away and they were room temperature, but thankfully still crispy. The "sundae" was a ball of ice cream floating in a cup of melted ice cream. I didn't want the cars behind me to have to wait longer on my account, so I didn't ask them to correct it. However, the picture on the ad for the meal deal shows chocolate topping. So I did ask about that. Why is it just a cup of vanilla ice cream? She said that's what came with the meal. A vanilla ice cream cup. That's not what the advertisement on the photo when you enter the drive-thru shows, nor what shows for this meal on their app. She said she'd give me chocolate but shhhh, she's not supposed to because it's extra. How can you call a cup of Vanilla ice cream a sundae? Let alone when literally 50% or more has already melted. Sonic used to be pretty awesome, but has truly gone down hill. I haven't had a good experience at one in years. I think I just need to stop trying and hoping it will be better.
• MC

  Mel Co

  Sep 13, 2026
  1.0
  ​I had an awful experience here and will never be back. I waited 20 minutes with only one car ahead of me, receiving zero communication about the delay. When I finally asked what was happening, the manager, Maria, didn't offer a single apology or explanation—she was just dismissive and rudely told me to "just come in." ​I understand that things happen, but basic courtesy, an apology, and a simple explanation go a long way. The complete lack of respect for customers' time here is unacceptable. Save yourself the hassle and go elsewhere.