I have ordered from this location multiple times on my break from work. I usually place a mobile order and pick it up through the drive through. It has been multiple times that there is one or more items missing from my order. Usually I can not go back the same day and I am left paying for an item I never got. Today it happened again.
Some of my family and friends come by here and I understand other people panicking doing orders people inside and trying to help any customers as they can and sometimes have mistakes happen I believe not to take it from the employee fault sometime I order as a wrong to, I do want to be sorry to all the other customers that do harm to these poor employees trying everything they can to make our day better, I believe that we should be more patient for them instead of being rude even if customers or employees have a bad time, I see a lot of messages here, I want to encourage everyone to have a better understanding, even you’re expecting them to move fast or do correctly we could take grace for them, I want to texted big thank you for your service, I believe you guy
Can make so many people feel happy
TT
Tyler Thompson
Nov 1, 2026
Terrible experience waited for my food for over 40 minutes. They asked for my name three different times and claimed that my order didn’t exist after showing them the proof that it was ready for pick up. Total waste of time avoid at all cost!!! Also they wouldn’t let me pick up my order through the drive-through
This was my second visit, and I am once again deeply disappointed. If I could give 0 stars, I absolutely would. First of all, the service was completely lacking in basic courtesy and felt extremely rude. On top of that, the food takes far too long to come out. Today, we had to wait for about 30 minutes.
⭐ 0/5 – Extremely Slow Service, Cold Food, and Poor Drive-Thru Management!
This is hands down one of the most frustrating McDonald’s drive-thru experiences I’ve had. I’ve visited this location multiple times, and the service has been consistently disappointing.
Waiting 15–20 minutes in the morning just to serve 4 cars, despite having two drive-thru windows open, is absolutely unacceptable! The staff are extremely slow at taking orders, and by the time the food is handed over, it’s often cold.
To make matters worse, there is absolutely no clarity about which window customers should go to. Orders get mixed up, customers receive the wrong food, and I’ve even witnessed staff taking incorrectly handed-out food back and giving it to other customers. This is extremely concerning from a food hygiene and safety perspective.
A drive-thru is supposed to provide quick, convenient service, especially during busy mornings when people are trying to get to work or school. Instead, this location wastes customers’ valuable time with poor coordination, unnecessary delays, and repeated mistakes.
After several disappointing visits, I’ve had enough. I’d rather drive farther to another McDonald’s location than waste another 20 minutes at this one.
Management seriously needs to address the speed of service, employee coordination, food quality, and order-handling practices.
Customers are paying for food and convenience, not cold meals, confusion, and 20-minute delays for just a handful of cars. Absolutely unacceptable!