McDonald's

Reviews

• HP

  Hernan Porras

  May 3, 2026
  5.0
  Este es el único Mc Donalds con parque en la zona de Katy west. A mis hijos les encanta.
• VP

  Valeria García de Pró

  Apr 29, 2026
  1.0
  Disappointed with the drive-thru service here. No greeting, no courtesy, and very slow service. It shouldn’t take this long to receive a simple Big Mac meal. Customer service definitely needs improvement.
• MM

  Memo

  Mar 28, 2026
  1.0
  I think the oil for the french fries should be changed at least every three days; they taste burnt, and the only flavor is that of the oil😬
• KC

  Kayla Clemons

  Mar 27, 2026
  1.0
  I placed a mobile order tonight and there was no line when I arrived, so I expected fresh food. Unfortunately, everything in my order was cold. The fries were old, and the burger was only lukewarm. I called the store to have this resolved, and the customer service was extremely disappointing. I was unable to speak with a manager—only an employee who relayed my concerns to someone else while I waited. I was told I would need to come back tomorrow since they were closing, which is very inconvenient. When I asked for the employee’s name, she refused. I then asked who the manager on duty was, and she also refused to provide that information and hung up on me. When I called back, someone answered speaking only Spanish and then hung up again. Very frustrating experience overall—poor food quality and even worse customer service. I expected much better.
• TS

  Tonga Simmons

  Feb 24, 2026
  4.0
  I take my granddaughter here after church it's a good place to meet with the kids. They just need to pay more attention to cleaning the tables so we don't have to do it before we sit. No problem doing it after but we always have to find a less dirty table to clean for us to sit and eat.

Frequently Asked Questions About McDonald's