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McDonald's

3.6
(2,232 reviews)

Business Details

22914 Morton Ranch Rd, Katy, TX
77449, United States
(281) 574-3529
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22914 Morton Ranch Rd, Katy, TX
77449, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 22914 Morton Ranch Rd in Katy, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,232 reviews
5 stars
969
4 stars
455
3 stars
266
2 stars
137
1 star
405
  • LO
    Lauren Oliver
    1 day ago
    1.0
    I am extremely disappointed and frustrated with the service I experienced at this location today. I placed my order online when I arrived, but the app would not allow me to check into a curbside pickup spot, so I went inside. Once inside, I witnessed staff members being extremely rude to multiple customers who were simply trying to place their orders at the kiosks. When I asked an employee for assistance, I was told, “I’m on break. I cannot help you.” Another employee walked by smacking her gum and appeared completely uninterested in helping anyone. When I asked her about my order, she said, “Oh, let me look.” Approximately 10 minutes later, she returned and simply told me it would be ready soon. I waited 55 minutes for a single six-piece Happy Meal and a cheeseburger! After waiting that long with no food and no meaningful assistance, I finally left without receiving my order. To make matters worse, when I attempted to cancel my order, the app indicated that it had already been completed, so I was unable to cancel it. What makes this even more frustrating is that this is not the first, second, or even third time I have experienced rude employees and extremely long wait times at this location. On multiple occasions, I have waited close to or over an hour for food. There is absolutely no excuse for this level of customer service, especially when customers are being treated as though asking for assistance is an inconvenience. I will not be returning to this location again. I sincerely hope management and corporate leadership take these complaints seriously, investigate what is happening at this restaurant, and address the unacceptable customer service and wait times.
  • VV
    Vivi
    2 days ago
    1.0
    This location likes to close early, forgets to add bacon to your bacon McGriddles and forgets cheese on your cheeseburgers
  • JH
    Josh Hernandez
    Oct 28, 2026
    1.0
    I understand that everybody's about allowed to have a bad day. But 9 times out of 10, the employees are super rude. Alejandra has no business being in charge of anything. If she's gonna treat customers the way that she does.
  • MH
    Marlynne Henry
    Oct 9, 2026
    5.0
    Drive thru was quick, friendly service, consistent food flavor and quality 👍🏼 perfect for late night nuggie cravings
  • JA
    Jonathan Aguirre
    Oct 9, 2026
    1.0
    They do their best to not make any accommodations for their customers. Even if that means having mobile ordered breakfast in advance and getting there quite literally just as breakfast time passed to pickup the already paid for meal… like what? Manager said, “so sorry, come earlier”.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 22914 Morton Ranch Rd, Katy, TX?

The drive-thru at McDonald's located at 22914 Morton Ranch Rd, Katy, TX is open daily from 5:00 AM to 1:00 AM.

What delivery services does McDonald's at Morton Ranch Rd offer?

McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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