Junbi - Katy is the first franchise location in Houston, specializing in authentic matcha drinks and soft serve. We also offer a variety of teas, coffee, rice balls, and boba, all made with real, natural ingredients. Whether you're a seasoned matcha lover or new to the world of matcha, our doors are open to everyone. Our mission is to introduce the community to Junbi’s unique offerings, guided by our motto: "Prepare Daringly." Come experience a place where bold flavors meet natural goodness!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.