This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantTea Room
At HeChaLou, we invite you to sip, savor, and explore! With over 30 unique flavors and combinations, each drink is a masterpiece, carefully crafted through innovation and refinement—earning the love of tea enthusiasts everywhere.
We are also specialized in Tea Jelly. Our Tea Jelly isn’t just an ingredient—it’s our signature innovation that sets us apart from every other bubble milk tea brand. We’ve crafted a variety of Tea Jelly recipes, each infused with nostalgic flavors like Thai Tea, Sesame, Almond, and more.
Location
HeChaLou Tea House & Jelly - Katy
22403 Grand Cir Blvd Unit B101, Katy, TX
77449, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:30 PM
Friday11:00 AM - 10:30 PM
Saturday11:00 AM - 10:30 PM
Sunday11:00 AM - 9:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.