While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Katy,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Taco was greasy and my girlfriends chicken was dry. Mac and cheese and corn were good. They had what looks like a machine for making tea, but no iced tea, just sugary or artificially sweetened option.
WB
Willie Brackstrom
May 9, 2026
2.0
Very small pieces of chicken i ordered chicken only payed full price but no condiments came with my order. So make sure you check your order prior to leaving. With that said I take responsibility for not asking inconsistency.
DG
Dennis I Galindez
May 8, 2026
5.0
My first visit to this location in Houston, TX. Pleasantly surprised by the people behind the counter. It had been a while since I'd stepped into one of the restaurant locations Had some questions about the menu, but the lady who took my order very gracious in explaining everything. I decided to place an additional order, and another attendant took my order with the same friendliness as the previous one. Will make a point to stop by next time I return to visit this particular area. Nice people. 😊
SD
Sandra Delgado
Apr 27, 2026
1.0
I was waiting in line for a while and no one ever came I guess I'll close early tonight
AA
Abdullah Alabasi
Apr 9, 2026
4.0
Pros: good food, tastes fresh, clean restaurant, clean bathroom, fast service.
Cons: price is above average and chicken prices are small.
What are the regular operating hours of El Pollo Loco in Katy, TX?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
Where is El Pollo Loco located?
El Pollo Loco is located at 390 S Mason Rd, Katy, TX 77450, USA.
Can I order from El Pollo Loco online?
Yes, you can order online through their website or their app available on the Apple App Store.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco has a drive-through service for customer convenience.
Is free Wi-Fi available at El Pollo Loco in Katy?
Yes, El Pollo Loco provides free Wi-Fi for customers.
What nearby restaurants can I visit after dining at El Pollo Loco?
Nearby restaurants include Taco Cabana, Jason's Deli, and Rice Bowl, offering additional dining options.
Are there any automotive services near El Pollo Loco where I can get an oil change?
Yes, Jiffy Lube, an oil change and automotive repair station, is located nearby for your car maintenance needs.
Where can I find real estate agents near El Pollo Loco?
Several real estate agents are nearby, including Madison Andrews - Century21 Western, Anna Orozco-Bort Realtor, and Art Stroman The "Art" of Real Estate.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: