Bringing you the rich flavors of authentic Guatemalan cuisine with select international influences—crafted from time-honored family recipes, farm-fresh ingredients, and bold traditional spices. Whether you're catching up with friends at our weeknight happy hour or enjoying a family dinner, our Katy location delivers the warm service and vibrant energy that El Kiche Restaurant is known for throughout Katy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.