Brand Certified
Chipotle Mexican Grill
3.6(1017 reviews)
Certified by Chipotle Mexican Grill • May 17, 2026
Business Details
24600 Katy Fwy, Katy, TX
77494, United States
Certified by Chipotle Mexican Grill • May 17, 2026
(281) 347-3307
Certified by Chipotle Mexican Grill • May 17, 2026
https://locations.chipotle.com/tx/katy/24600-katy-fwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2970
Certified by Chipotle Mexican Grill • May 17, 2026
About
Certified by Chipotle Mexican Grill • May 17, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Hours
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.6
1,017 reviews
5 stars
465
4 stars
185
3 stars
77
2 stars
56
1 star
234
- NCNicole_Torres Torres castroApr 30, 20261.0What bad service, honestly. Wanting to eat something and then losing your appetite because of how they treat you is crazy. How is it possible that if I go somewhere to order food and pay for it, I can’t even get what I want? They serve less than half a spoon of rice, chicken, and everything else. I’m not asking for a full bowl, but at least something that feels worth it. Paying extra for an order that doesn’t even have anything extra… honestly, I feel like they should change the staff or at least greet you with a smile.
- UBUrmil BhattApr 29, 20264.0Overall a pleasant experience. I got a small bag of chips with some of the chips were not cooked completely.
- DCDeja CarriereApr 21, 20261.0I’m writing a follow-up review because after my last experience, I tried to call and speak with someone about finding hair in my food. I was left on hold and no one ever came back to the line. I also returned here to check for a response, and it’s disappointing to see that every other review has been acknowledged except mine. Customer concerns should be taken seriously, especially when it comes to something like this.
- LCLilian De La CruzMar 18, 20265.0It was amazing there service was well table was freshly clean food warm as ever and they were polite
- LZLatoya ZetarMar 11, 20261.0I am writing to report a frustrating experience at your Katy store location. I ordered a burrito bowl with Chicken al Pastor, Steak, White Rice, Queso, and Lettuce, and I was charged $18.45. However, when I received my order, it only included queso. I went back to the store and spoke with the manager, Javier Sillero Bandera, explaining that there was no way I paid almost $20 for queso alone. He laughed and said, “Well, that’s what the order said.” Even if the order system incorrectly listed my order, I am still unclear how I was charged $18.45 for only queso. When I asked if he could complete my order correctly, he told me I would have to pay again. This means that instead of fixing an order I rightfully paid for, I was being asked to pay another $18.45 just to receive what I originally ordered. This experience was extremely upsetting and I believe this is unfair and unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Katy West?
Chipotle Mexican Grill is located at 24600 Katy Fwy, Katy, TX 77494, in Harris County.
What are the operating hours of Chipotle Mexican Grill in Katy West?
Chipotle Mexican Grill in Katy West is open every day from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Can I order food for pickup or delivery from Chipotle Katy West?
Yes, Chipotle Katy West offers both in-store pickup and delivery services for your convenience.
Are there any online options to order from Chipotle Mexican Grill?
You can order online through Chipotle's website at https://order.chipotle.com/ or via the Chipotle app on the Apple App Store.
Does Chipotle Katy West accept credit cards and offer catering services?
Yes, Chipotle Katy West accepts credit cards and provides catering services along with online ordering and gift cards.
Is Chipotle Mexican Grill in Katy West a welcoming place for LGBTQ customers?
Yes, Chipotle Katy West welcomes LGBTQ customers as part of their inclusive environment.
What nearby places can I visit after dining at Chipotle in Katy West?
After your meal at Chipotle, you might visit Marlen's Nail Bar for beauty services or explore shopping options like Mattress Firm and Kay Jewelers nearby.
Are there any other restaurants near Chipotle Mexican Grill in Katy West?
Yes, nearby dining options include 1000 Degrees Pizza for Italian cuisine and Katy Black Bear Diner for breakfast and brunch.
How can nearby services help me while visiting Chipotle Mexican Grill in Katy West?
Convenient services near Chipotle include PostNet for printing and shipping needs, and UPS Authorized Shipping Outlet for courier services, making it easy to manage tasks before or after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified May 17, 2026Yext Knowledge Graph
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