The service is 10/10 they served me with kindness and love. I hope everyone working here doesnt have to deal with anything bad. The food is made with love and care. This cava is wonderful and im coming here EVERYDAY. Thanks to melanie and the staff im coming here forever.
IS
Information Services
May 9, 2026
5.0
Arrived as they opened and the food was fresh off of the grill, noteworthy experience, highly recommended. The staff was very kind, the meal was delicious, and the cost was manageable. Spent under $20.00 for the bowl, pita chips, and a drink.
SS
Sam
May 1, 2026
1.0
Corporate needs to personally visit this location ( dressed undercover ) and witness how their employees treat customers. They act like you’re bothering them and like you shouldn’t be there. The whole night shift crew has the nastiest attitude and they’ll tell you that they’re out of things 2 hours before closing so they don’t have to make more. I will never return to this location and the sad thing is I live closer to this location but I will rather drive to the location in Richmond on west Bellfort. The staff there is amazing. If you want great service and respect DO NOT COME HERE!!!
VI
Venus Injects
Apr 24, 2026
1.0
Staff purposely under serves you portions and then upcharges you for the correct portion. Specifically, asked for the dressing on side. She puts less than half the container and when I ask for the correct amount, she upvharges for a nother container and fills that container appropriately. Every other CAVA serves the reasonable size. Then their chicken is hard and charred. The staff insults you when you ask basic questions. I will NOT recommend this CAVA nor will I or my tribe go to this CAVA. They see the customer as the enemy.
DB
daniela barazarte
Apr 18, 2026
1.0
I’ve been a frequent customer at CAVA, and it’s honestly disappointing to have to write this. I spend money here regularly, but the service in the afternoons is unacceptable. There are two employees who consistently have a very rude attitude—they give you dirty looks, prepare the food carelessly, and don’t even serve proper portions. It feels like you’re bothering them just for ordering what you’re paying for.
What happened during my last visit was even worse: I found lettuce in my bowl that was clearly spoiled, almost rotten. At that point, it’s no longer just bad service, it’s a serious issue with food quality and freshness.
It’s unacceptable to spend this much money and have experiences like this. Management needs to address both the staff’s behavior and the freshness of the food immediately. This really makes me not want to come back.
CAVA offers fast-casual Mediterranean food with customizable greens & grains bowls, salads, and pitas.
What are the operating hours for CAVA in Katy, TX?
CAVA is open daily from 10:45 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA will be closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have facilities suitable for families and children?
Yes, CAVA welcomes families and children and has a children's menu available.
Is there seating available at CAVA for dining in?
Yes, CAVA provides seating for dine-in customers.
How can a customer find CAVA in Katy, TX?
CAVA is located at 2643 Commercial Center Boulevard, Suite C300, Katy, TX 77494, USA.
What shopping options are near CAVA for a convenient visit?
Nearby shopping options include Pandora and the Farmers Market at LaCenterra, which customers can visit before or after dining at CAVA.
Are there other dining options close to CAVA?
Yes, nearby restaurants include Zoës Kitchen, Bernie’s Burger Bus Stop, and Grimaldi's Pizzeria, offering a variety of cuisines.
What services are available nearby CAVA for customer convenience?
Customers near CAVA can find services such as LensCrafters for eye care, Sierrashairextensions for beauty needs, and Appliance Repair by Asurion.
Brand Certified Facts from CAVA
This information is certified by CAVA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: