Banh Mi & Tea Katy is a local, family-owned Vietnamese restaurant in Katy, Texas, serving fresh bánh mì sandwiches, pho, Vietnamese noodle soups, rice plates, appetizers, and handcrafted boba tea. Our bánh mì bread is made and baked fresh in-house for a crisp crust and soft, airy center. Customer favorites include grilled pork bánh mì, Korean BBQ beef, Vietnamese egg rolls, spring rolls, pho, milk teas, and fruit teas. Dine in, order pickup or delivery, or let us cater your next office lunch, party, or special event.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.