They left us sitting for 20 minutes to get stale bread, chicken strips cooked in old oil, cold chewy fries, and still had to go back in to get my Dr pepper float because I tried to tell the guy who brought it out he forgot it but he literally turned around and ignored me.
The old bitty at the register just stands around and sends the kids working in the kitchen or wearing headsets out so she doesn't have to work. Sending someone into a parking lot with vehicles that can't hear, allegedly, is dangerous.
TG
Tuesday Greenwood
Mar 27, 2026
1.0
Ordered a 6 pc chicken strip basket combo...more like a chicken nugget size strips...very disappointed do better jefferson dairy queen
BB
blake brown
Feb 25, 2026
1.0
HAZARD!!!!!!!!Did a mobile order pick up… said be ready at 8:15……. Here I am 8:40 waiting for my food. I’m on my lunch break and would leave but I already paid for it. What a joke. NEVER AGAIN WILL I COME HERE.
NM
NaTasha St. Martin
Feb 18, 2026
1.0
While the food tastes good, the amount of racism at this store is absolutely astonishing! My husband and I stopped in on our way down to MD Anderson and ordered our food and attempted to make small talk and was met with a coldness I couldn't place my finger on. I brushed it off. The manager that day was a white female so service itself was normal. We stopped in again on the way home. After standing in line behind 2 other people, and the manager ringing up the 2 other people... when we got to the register I smiled and said hi. She looked right at me, turned to her workers and said, I need to be getting back there. She went to the kitchen to "help make food" and decide which food was more importand to make first. The same ladies from the other day were there and were COLD AS ICE and straight up rude, going as far as to ignore us and make us just stand there at the counter for over 8 mins while they made sure food got out to favorites in the restaurant, in the drive through. Only when everyone else had EVERYTHING they needed did they turn to us and say, oh... did you want to order something? They knew we did. We had walked in, stood in line and they had served the ones in front of us!!!!!! I simply smiled, said, "Yes pls" and ordered, because frankly I'm too tired to care at this point. I just wanted my taco salad so we can get home. I am working as a chief judge for the elections and still have 2 hours to drive! We placed the order for a taco salad and stand there.... and stand there... and stand there.... someone else comes in and orders. Gets his order and leaves. Another person comes in, gets his order and leaves. Btw. Both ordered meals. Finally a couple that is not of the same race as my husband and I (same as the restaurant workers and manager) orders, gets hers, then says.... that white girl looks big mad. I was in pain from my back hurting from standing for over 15 mins at this point, and yes... starting to get a little aggravated, but not 'big mad' 🙄 and the manager runs into the kitchen. This is when I notice that she JUST starts making my taco salad!! Wth?!?! When all was said and done, I ordered at 7:27pm and didn't get the taco salad until 7:44pm. That's ridiculous. I will never return to this location.
***** I notice it's been 2 months and Dairy Queen has responded to all these other entries but not mine. Hmmm 🤔
LC
Leah Castillo
Feb 5, 2026
1.0
There was a special for 4 piece chicken tender basket; regular or spicy. $6.99. I ordered two of the spicy as did my aunt. We were charged $10.69 because we ordered a small drink and an additional.50 for the medium drink. $6.99 + small drink should be additional $2.19. When questioned we were told they rang it up the way they were supposed to and our receipt is correct. We have been eating at this location since 1983. Is this the new math.
What are the regular dining hours at Dairy Queen in Jefferson, TX?
Dairy Queen in Jefferson, TX is open for regular dining from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does the Dairy Queen in Jefferson have a drive-through, and what are its hours?
Yes, the Dairy Queen offers drive-through service daily from 10:00 AM to 10:00 PM.
What types of food and menus does this Dairy Queen location offer?
This Dairy Queen serves fast food and ice cream with options including coffee, children's menu items, lunch, dinner, and desserts. It does not offer halal food, alcohol, or a salad bar.
Is this Dairy Queen location accessible for customers with mobility needs?
Yes, the Dairy Queen has a wheelchair accessible entrance for customer convenience.
Can I order Dairy Queen’s food for takeout at this location?
Yes, this Dairy Queen location offers takeout service, and you can order online for pickup.
What payment methods are accepted at Dairy Queen in Jefferson?
Dairy Queen accepts debit card payments and does not require cash only payments, offering flexible payment options.
What is the address and contact number for Dairy Queen in Jefferson?
Dairy Queen is located at 403 S Walcott St, Jefferson, TX 75657-2013. You can contact them at +1 903-665-3682.
Which hotels are near Dairy Queen in Jefferson if I am visiting from out of town?
Nearby hotels include OYO Hotel Jefferson TX Hwy 59, Hotel Jefferson TX Hwy 59, Inn of Jefferson, Executive Inn and Suites, Delta Street Inn B&B, and Old Mulberry Inn and Cottages, offering convenient lodging options around Dairy Queen.
Are there other dining options close to Dairy Queen in Jefferson?
Yes, nearby restaurants include Don Juan's Mexican Restaurant, Sonic Drive-In, Chinese & Cambodian Fast Food, Huddle House, Subway, and McDonald's for varied cuisine choices.
How can nearby businesses like Riverside Bank of Jefferson help visitors to Dairy Queen?
Riverside Bank of Jefferson is nearby, providing financial services, which might be convenient for visitors needing banking while in the area around Dairy Queen.
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