Sonic Drive-In

Reviews

• DF

  Dorene Fox

  2 days ago
  5.0
  What stood out for me was the employee greeting for the drive-thru who in turn was also serving us at the window. Just very nice and professional but still personable. My friend got a chili dog with onions and I have never seen so many onions in my life. I happen to like their corn dogs but mine wasn't very hot hence the four stars for food and wanting to barf at my friend's chopped onion chili dog! Still very glad they are still at that location.
• AM

  Austin Moses

  4 days ago
  1.0
  I picked up an online order today around 2:00 PM. Although I arrived a few minutes after my designated pickup time, my milkshake was completely melted and warm. The staff member who assisted me was obviously impatient and annoyed. While it appeared the location was understaffed with only one employee working, the overall experience was disappointing enough that I am hesitant to return to this location.
• SM

  Steve Maxwell

  6 days ago
  1.0
  First time visiting this location (9pm Sunday, 7/19/26). Didn't know until we arrived that there was no drive-in option (drive-thru & lobby options at this one and lobby was closed). First-off, the "order ahead on app" is not generally compatible with drive-thru. If the drive-thru is super-busy you've ordered ahead and can't cancel you're SOL (everywhere, not just Sonic). Ordered on app about five minutes before arrival. Upon arrival we saw there were about ten cars in the drive-thru and we'd already completed the order in the app. If there's a way to cancel the order at this stage I couldn't find it. It took almost 30 minutes to get to the speaker. At that point we decided to wait it out since there were only three cars in front of us. Got our food 42 minutes after we arrived. Best we could tell there was only one person working. I reached out to Sonic via the feedback option in their app and conveyed pretty much all of the above. A day later they responded saying they had addressed with location management and gave me a whopping 300 points (worth about $2.75). We spent about $9 on this visit. They can see how long it takes to fill every order. I feel pretty strongly that anyone who has an order that takes as long as ours should be compensated with at least the value of the order (and probably more if the order is a smaller one like ours). If there was only one person working they should have shut down for the night (or at least stopped taking online orders). **Update: The response to my review, like the others I've browsed for this place, appear to be AI-written. Will avoid this location indefinitely and will think twice of going to any Sonics.
• HR

  Harold Robinson

  Jul 14, 2026
  1.0
  I had a very disappointing experience at this Sonic. The lady employee was extremely unprofessional, rude, and acted like helping customers was an inconvenience. My order took much longer than expected(French toast sticks). This is my second encounter with her and when she’s asked a simple question, she has the most nastiest met attitude instead of basic customer service. Like If you don’t enjoy working with the public, this probably isn’t the right job for you bookie. Customers deserve respect, and this location seriously needs to improve its service standards. I won’t be returning.
• MG

  Mackenzye Gamez

  Jul 4, 2026
  1.0
  If I could leave zero stars then I would. We placed a mobile order which said it would be ready at 5:51 PM. We arrived to the Sonic and there was a long line in which we sat in for 10 minutes before you were able to get to the speaker and once we got to the speaker to order we waited another two minutes and no one ever said anything so we continued to pull around and park so that we could go inside. We tried going inside, but all three entrances were locked, and other customers were also getting out of their vehicles to try to go inside, which was obviously impossible due to locked doors. We then got back in line and once we got to the window again, without even being spoken to at the speaker, the worker did not greet us or anything. I had to say we were there for mobile order in which at this point it had been 15 minutes past the the ready/pick up time and our drinks had not even been started on.