Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
They don’t respond they feel like they are busy but they walk around simple the worst customer service ever I saw
JJ
Joyce
6 days ago
1.0
The staff at this location have difficulty following order instructions or simply didn’t feel like cooking steaks, since breakfast was coming to an end. I placed a delivery order requesting two big breakfast with steak/hotcakes, instead I received dry sausage patties on each breakfast. Obviously, no onions because there’s no steaks. To make matters worse they didn’t add one hash brown, no syrup for pancakes and the eggs aren’t fresh. The sausage McMuffins I ordered also have dry/not fresh sausage patties. I’ve attempted to call the store four times and it’s been unsuccessful. I will not be ordering from this store. Incompetence at its best!
CE
carlos elphick
May 9, 2026
1.0
the closest mcdonald's to my house, from the past 20 years, they've been there, I've never been able to get my order correct for than a couple handful of times
OW
Ozvaldo Wiza
May 6, 2026
5.0
Restaurant's interior is clean and even decorated every week like there's an event going on. Service is also great and speedy.
MM
Maycee
Apr 4, 2026
2.0
The food is fine but the service is terrible. Every single time I go to this location, I am ignored in some capacity. Pull up to the speaker and after waiting for a full minute, they answer just to tell me to wait. That's fine, I do... for three more minutes. A truck pulls up in the other lane and gets their order taken immediately. I'm still waiting.
This has happened multiple times.
Another time, I go straight to the window, as there was something wrong with my order and no one else in line. I am ignored for 6 whole minutes. I make eye contact with one of the girls, she continued to pretend she didn't see me. They only ever acknowledged me because another car had pulled up behind mine. All of this just for my issue to not be resolved.
These ladies had no way of knowing what I needed as they blissfully ignored me. I could've been disabled and in need of assistance ordering. I hope to God that no deaf person ever has to suffer this drive thru, because they will be ignored 100%.
The girls at the window make me feel like an inconvenience.
This is not a one time occurrence, it is a repeated issue.
What are the general opening hours for this McDonald's location in Irving, TX?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service, and what are the delivery hours?
Yes, delivery is available. Delivery hours are Monday 12:10 AM to 11:45 PM, Tuesday to Thursday 5:00 AM to 11:45 PM, Friday and Saturday 5:00 AM to 12:30 AM, and Sunday 5:00 AM to 11:30 PM.
Is there a drive-thru available at this McDonald's, and when is it open?
Yes, there is a drive-thru open daily from 5:00 AM to 1:00 AM on most days, with extended hours until 2:00 AM on Friday and Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or by visiting the provided online ordering link.
What types of services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
It is located at 4959 N O'Connor Road, Irving, TX 75038, USA.
Are there any coffee shops near this McDonald's?
Yes, Starbucks is nearby, providing customers an alternative for coffee and internet café services.
What entertainment or leisure options are near this McDonald's?
Nearby is the Redbox kiosk for movie rentals and the Las Colinas Flower Clock, a popular public plaza landmark.
Are there any financial services close to this McDonald's?
Yes, Capital One Bank and Western Union are nearby, useful for banking and money transfer services.
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