Dunkin'

Reviews

• SG

  Scott G

  4 days ago
  1.0
  Absolutely horrible experience at Dunkin’. The employees clearly did not know how to process a gift card, and instead of trying to help, they told me I could not wait in the drive-thru while they figured it out. I was basically told my only options were to come inside or leave without getting my order. The lack of customer service and professionalism was ridiculous. If your staff doesn’t know how to handle basic gift card transactions, they should at least be trained to treat customers respectfully while resolving the issue. Ended up leaving frustrated and disappointed. Definitely one of the worst Dunkin’ experiences I’ve had.
• MI

  MM Transport Inc,

  May 13, 2026
  2.0
  The worst service staff is very arrogant, take for ever to serve a cup of coffee.
• AL

  Allure Luxe Beauty LLC

  Apr 21, 2026
  5.0
  “Hey hey hey you want some donuts today” I was really tickled when I went through drive thru and heard this greeting I absolutely loved it. Behind the voice was the new manager Janaie. She had such great energy and was very happy. Dunkin has a new regular!!!
• RL

  ray lewis

  Apr 19, 2026
  5.0
  I am a regular customer and frequently stop by in the mornings before taking my children to school. I wanted to take a moment to recognize the outstanding service consistently provided by Janaie, Brooklyn, and Carmen. Their professionalism, friendliness, and efficiency truly stand out and make each visit a positive experience. They go above and beyond to ensure orders are accurate and customers feel welcomed, even during busy times. Their dedication and work ethic do not go unnoticed and are greatly appreciated. Thank you for maintaining such a high standard of service—please keep up the excellent work.I am a regular customer and frequently stop by in the mornings before taking my children to school. I wanted to take a moment to recognize the outstanding service consistently provided by Janaie, Brooklyn, and Carmen. Their professionalism, friendliness, and efficiency truly stand out and make each visit a positive experience. They go above and beyond to ensure orders are accurate and customers feel welcomed, even during busy times. Their dedication and work ethic do not go unnoticed and are greatly appreciated. Thank you for maintaining such a high standard of service—please keep up the excellent work.
• SP

  sunitha pudhota

  Apr 18, 2026
  1.0
  I went by a drive-through a couple of days ago and was told that their shortstaffed and could not accommodate my request for a simple coffee and then I return two days back to get a coffee through drive-through and specifically mention that it is to be with oat milk and they completely ignore this and add oat milk to the existing coffee when I went back! Adding oat milk to already made coffee with regular milk does not help someone with lactose intolerance and they don’t seem to care about what the customer wants but just throw something that’s at their disposal I’m embarrassed to say that I would not come back unless the manager addresses this issue and make sure that the staff are passionate about what they do!

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