Disappointed that I can’t get anyone on the phone to talk about my order that was delivered without the toppings.
JJ
Joyce
May 7, 2026
1.0
I stopped here for dinner with my family and it was a disappointment to say the least. The staff made the experience even worse. We ordered two chicken bowls, one steak bowl and a kids meal. They didn’t have grilled onions, no feta cheese and very little of the other toppings (obviously our meals weren’t as we expected). There was no compensation for any of the unavailable items. The pitas were overcooked and dry (probably been sitting there all day). My son tried to get an employee attention at the dining area but he had AirPods on and couldn’t hear him. We spent over $65 to be dissatisfied. The food was mediocre and the staff is only there for a paycheck. Take your hard earned money to a business that cares.
TR
todd rodgers
May 3, 2026
1.0
Sunday 5.3.26 around 3:15. I’ve been coming to this location since they opened. Always a hello, welcome to Cava and overall positive attitudes. Not so much today. When we walked in there a handful of guests in line quietly waiting to be acknowledged. Not one staff member said a word. When it was my time to order the young lady couldn’t have cared the less. She seemed miserable. When it came time to pay, I guess one of the other team members was getting off work, African-American young lady with long dreadlocks. As I was paying, she was clocking out and bent over and shook her hair right next to me while I’m waiting for my food. It was disgusting. Not sure who the management is, but I hope they read this and pull the schedule and talk to your team members.
Cava s better than this experience!
EC
Emily Cruz
Apr 28, 2026
1.0
The worst cava I have ever been to. The customer service was the worst! The employees were rude and pushy. When I asked for a dressing they said they were out of it and just closed my bowl. I didn’t even have the chance to ask for another one because he had already charged me for it. They’re out of half of the food as well. No sauces , no pita…I’ve seen several reviews talking about the same thing so I don’t know why they don’t fix this issue.
RF
Rainey Finn
Apr 27, 2026
1.0
Believe the other reviews. This location is trash. The staff is rude and act like they don’t want to be there. Portions have been cut in half, yet prices keep rising. CAVA is no longer what it used to be. However, ordering from this location is by far the worst experience and I’ve given them three tries.
CAVA offers fast-casual Mediterranean cuisine with customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Irving, TX?
CAVA is located at 6731 N MacArthur Boulevard, Suite 150, Irving, TX 75063, USA.
What are the operating hours for CAVA in Irving?
CAVA is open every day from 10:30 AM to 11:00 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Can I order food online or get delivery from CAVA?
Yes, you can order ahead and get delivery by visiting https://order.cava.com/stores or through their app.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA offer options for vegetarians or children?
Yes, CAVA serves vegetarian dishes and has a children's menu available.
What nearby places can I visit before or after dining at CAVA?
You can visit Whole Foods Market for organic groceries or relax at Las Colinas Bar nearby before or after enjoying your meal at CAVA.
Are there convenient places to grab coffee near CAVA?
Yes, WFM Coffee Bar, located nearby, offers coffee and a cozy place to unwind near CAVA.
What are some entertainment or wellness spots close to CAVA?
Nearby options include Pure Barre for fitness and exercise, and Blo Blow Dry Bar for beauty and hair services, making it easy to combine dining with wellness activities.
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