They were out of white sauce, I asked if they had lemonade and he said yes and charged me for it and when I went to fill my glass they were all out. The took an avocado and just put one big chunk of it on my pita bread not good. There was a man sweeping the floor and he raised the broom brush right next to the food to tighten handle very in cleanly action. Definitely won’t go back there.
AC
Anthony Caridi
Jul 19, 2026
1.0
My partner placed an online order for two bowls and I was very underwhelmed. Previously when I've ordered here, I get a good amount of food for the price, but unfortunately not today. I ordered the pomegranate glazed salmon bowl and the bowl itself is less than halfway filled. The picture I've attached is just after stirring it, no bites taken. For $17 and a single slice of pita (when I'm pretty sure each person is supposed to get two free slices with their order), it was not worth it.
AC
Avinash varma Chintalapati
Jul 6, 2026
1.0
Rudest customer service ever. The front desk african lady is the rudest. She didnt let me choose my items properly. I asked for extra lamb balls it says 2.35 at the front. She charged me 5 dollars for that. I was asking for half portion. She was looking at me weirdly. Very rude. Food was ok.
RR
Ronica Raj
Jul 2, 2026
1.0
Had one of the worst experiences here! First of all they messed up my order. They forgot to add the first thing written on the order. Glazed salmon. Then there was no customer service number available to call. We had to go to the location to get the order write. The girl at the counter just took the bowl check for no salmon and added the salmon and gave back without saying a single thing. No apologies nothing. We asked about the customer service number. They said they dont have. Worst food and worst people working there!!
ID
Irina Djurovic
Jun 25, 2026
3.0
Regular Cava, regular food. I don't think there's any difference between Cava locations food wise. But the service here was probably the worst I've ever had at a Cava.
The guy serving us was very young. He reminded me of a young version of my previous boss. He mixed up what grains we were supposed to have, which is fine, no hard feelings, you can't really go too wrong at Cava. But he was very reluctant to do anything, decently slow, and he kept pulling ingredients from somewhere in the back instead of right in front of us, which I thought was weird. Maybe he was trying to grab fresher ones, I don't know. That's just speculation.
We paid, went to grab forks, and there were none anywhere. We came back and asked for one. He said okay. My husband stood in front of the register waiting. The other guy working there, taller, younger, asked what he was waiting for. My husband said a fork. He said I'll get to it. Then he proceeded to refill the forks with the eating side facing up, without any cover, and he was wearing a glove while doing it. I would not take a fork from there. They are fully exposed. All it takes is one sneeze nearby and that fork is not clean. I did not vibe with that at all.
I noticed they all store them that way, so this might be something the whole chain needs to fix. Either way, not impressed. Service was the worst Cava experience we've had. Food was okay, just fine. Not the best visit.
P.S. My ratings are based on whether I believe I could make a better or healthier version at home. If food/drinks/service impress me, I'll be happy to come back. If not, the stars reflect that.
CAVA offers fast-casual Mediterranean cuisine with customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Irving, TX?
CAVA is located at 6731 N MacArthur Boulevard, Suite 150, Irving, TX 75063, USA.
What are the operating hours for CAVA in Irving?
CAVA is open every day from 10:30 AM to 11:00 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Can I order food online or get delivery from CAVA?
Yes, you can order ahead and get delivery by visiting https://order.cava.com/stores or through their app.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA offer options for vegetarians or children?
Yes, CAVA serves vegetarian dishes and has a children's menu available.
What nearby places can I visit before or after dining at CAVA?
You can visit Whole Foods Market for organic groceries or relax at Las Colinas Bar nearby before or after enjoying your meal at CAVA.
Are there convenient places to grab coffee near CAVA?
Yes, WFM Coffee Bar, located nearby, offers coffee and a cozy place to unwind near CAVA.
What are some entertainment or wellness spots close to CAVA?
Nearby options include Pure Barre for fitness and exercise, and Blo Blow Dry Bar for beauty and hair services, making it easy to combine dining with wellness activities.
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