Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I went to McDonald’s just wanting a coffee. The drive-thru line was long, so I decided to go inside instead. Unfortunately, the experience was very disappointing. The manager, Gabriela, was rude and ignored me when I tried to place my order. She kept telling me to use the kiosk, even after I explained I didn’t want to. She said, “Order there and pay here,” which made no sense when she could have simply taken my order directly. I was ignored for about 13 minutes just trying to buy a coffee. It wasn’t until I told her she needed to humble herself and treat customers with respect that she finally acknowledged me. Customer service should never make people feel dismissed or unwelcome.
Gabriela needs more training on how to treat customers.
Very bad service from Gabriela !!!!! Reading all the reviews , McDonalds doesn't care!!
TT
Triple_Decker_Ministry
6 days ago
2.0
Rarely eat here but I give them 2 stars for not givi g me any ketchup. You should not have to ask for it, disappointing when you drive home amd you are out of ketchup! Sounds petty but it is how I feel!
BM
Brady Matherly
May 9, 2026
2.0
Bad food, great price 😂
SS
shayy
Apr 29, 2026
1.0
I’m honestly really upset about my order. I paid for two cheeseburgers meal whitch it comes with a fry, and a EXTRA medium fry, and you managed to mess it up badly. My medium fry was completely missing, and I only received one burger instead of two. On top of that, the one burger I did get was a mess—ketchup smeared all over the bun and thrown together so sloppy it didn’t even look edible. This isn’t just a small mistake, it’s poor service and a waste of my money. Do better, because this kind of experience makes me not want to come back!!!
NA
Nawal Amjad
Apr 23, 2026
1.0
Can never get this store to get my order right . The food tastes fine but for some reason i can never get any specific orders out of this store
What are the opening hours for McDonald's at 769 Airport Freeway, Hurst, TX?
McDonald's at 769 Airport Freeway is open 24 hours every day of the week.
When is McDonald's delivery service available?
Delivery is available from 5:00 AM to 10:00 PM on Monday, Tuesday, and Sunday, and 24 hours on Wednesday through Saturday.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 769 Airport Freeway has a 24/7 drive-thru service.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What kind of menu options does McDonald's offer?
McDonald's serves a variety of menu options made with quality ingredients including breakfast, burgers, sandwiches, coffee, and ice cream.
Are there nearby places where I can combine my visit to McDonald's with other activities?
Yes, nearby places include Quick Quack Car Wash, Starbucks for coffee, and 9Round Fitness gym, allowing you to enjoy multiple activities around your visit.
If I'm visiting McDonald's, what nearby restaurants can I try for different dining options?
Nearby dining options include SUBWAY for sandwiches, Guanataco and Comal Street Tacos for Mexican cuisine, and Pei Wei Asian Kitchen for Asian dishes.
What nearby services and shops can I visit when at McDonald's?
Nearby services include Wallywaldo Workwear for clothing, Hurst Modern Dentistry for dental care, and Miracle-Ear Hearing Aid Center for audiology services.
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