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McDonald's

3.2
(2,090 reviews)

Business Details

1401 W Pipeline Rd, Hurst, TX
76053, United States
(817) 284-4572
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 W Pipeline Rd, Hurst, TX
76053, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1401 W Pipeline Rd in Hurst, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,090 reviews
5 stars
712
4 stars
334
3 stars
289
2 stars
176
1 star
579
  • EP
    Elijah Philips
    5 days ago
    5.0
    Ja’Kai great worker welcomed us in and had a great attitude and was super chill.He needs a raise ASAP
  • AG
    Alondra Garcia
    6 days ago
    2.0
    I usually have a great experience at this McDonald's. The employees are generally very helpful and friendly, which is why I continue coming to this location. However, my last visit was disappointing. I always order through the app, and for two meals I selected six ranch sauces. When I got to the window, an employee (possibly a manager) told me he could only give me two sauces because that is apparently a new McDonald's rule. My issue is that the app allows customers to select however many sauces they want, and it doesn't charge extra for them. If McDonald's has changed its sauce policy or intends to limit the number of sauces customers can receive, then the app needs to reflect that. Don't allow customers to select six sauces, only give them two at the window, and then tell them it's a company rule. If there's going to be a limit or an additional charge, it needs to be clearly communicated in the app before customers place their orders, not sprung on them at the drive-through window. I normally have nothing but good things to say about this location, but this experience definitely needs some attention.
  • PP
    Philip
    6 days ago
    1.0
    might be the slowest mcdonald’s i’ve ever been to: took 20 minutes to get my order (which wasn’t big)
  • DT
    detreonna Thompson
    Oct 30, 2026
    1.0
    I would like to file a complaint regarding the extremely poor customer service I experienced during my visit tonight. I ordered a Filet-O-Fish and a small fry and waited approximately 20 minutes in the drive-thru line. Despite it being the overnight shift, nearly every vehicle was being asked to park and wait, causing unnecessary delays. What made the experience even more frustrating was seeing the manager in the back booth, Evelyn, sitting on her phone instead of assisting the front staff during an obvious rush. Management should be stepping in to help keep operations moving, especially when customers are waiting extended periods for simple orders. To make matters worse, after waiting 20 minutes, my food still wasn’t fresh. My fries were very cold, which is unacceptable after such a long wait. The manager working up front was also rude and unprofessional. Customers should not have to deal with an attitude simply because they are placing an order. This experience reflects poorly on the restaurant’s management and customer service standards. I would appreciate this complaint being taken seriously, addressed with the management team, and followed up on. I also expect an explanation for the excessive wait time, poor food quality, and lack of professionalism displayed by the staff.
  • AG
    Angel Guerrero
    Oct 6, 2026
    1.0
    Ordered food online, when i picked up the food got back to work due to me being on lumch break and i was missing the burger i ordered… put in a complaint someone reached out to me and i was told to come back and theyll give me another burger i went today on my lunch break and told the manager what i was told to say and he just looked at me and said thats fine and proceeded to make wait for over 30 minutes for 1 burger ( which i never received ) i feel like the manager was literally just waiting for me to walk out. It was never about the free burger i paid and spend a lot of money at this location on the daily basis as its 3 minutes away from my work place. They not only lost me as a customer here but 8 others as well that i work with. Make the extra drive to the next exit and order there.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1401 W Pipeline Rd, Hurst, TX?

McDonald's at 1401 W Pipeline Rd operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options for same day and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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