While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hurst,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
DO NOT EAT HERE!
This place has horrible service they don’t even ask what side do you want!
The food is dry and horrible ! Chicken tasted old and nasty!
Guacamole was brown ! Wasted 20 bucks on a meal!
Rice was super dry!
I will never ever eat at this location again or any other locations as well!
VERY DISAPPOINTED
MJ
Mechelle Jones
May 5, 2026
5.0
Food and service is always good
CS
Calvin Sheffield
Apr 19, 2026
5.0
Went in around 9 pm greeted with love and I’ll definitely be back
JB
J. B.
Apr 8, 2026
5.0
Ordered a family meal for Easter Brunch. It was the first time for 4 of us to try El Pollo Loco. We were all shocked how savory and juicy the chicken was!! The Mac n cheese is super creamy and felt like a comfort food. The corn was better than other Mexican food drive thrus. Nothing special about the Charro beans - they were good but not above par. Their flour and corn tortillas were fresh. Overall the food felt wholesome and tasted soooo good! I cannot believe we hadn’t tried this place before! I’ve got a coupon page from the paper and plan to try everything else on the menu. Hah!
NH
Nihad Hadhal
Mar 31, 2026
1.0
The food is poor—dry and lacking in juiciness—which is absolutely terrible. Furthermore, you will be forced to wait for 40 minutes. I have given this establishment a low rating due to the cashier's unprofessionalism and poor attitude; I will not be returning to make a purchase again. That’s my old review. however, the cashier—with her perpetually sour expression—makes you feel as though you are begging her for food, or that you are homeless. She is a petty individual who makes you loathe the place; she attempts to charge you more than the official price, and if you point out that she is overcharging you, you are treated even more poorly. (This refers to the cashier on duty at 7:00 PM on March 31, 2026.)
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