While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hurst,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Love their tostadas (taco salad). The cilantro lime dressing completes it.
JJ
Jaritza Jefferson
Sep 27, 2026
1.0
Very disappointed! From the service to the food, my entire experience was unacceptable.
The lady who served me was rude and careless with my order. She placed my package down so carelessly that one of the items inside the bag tipped over. The food was also poorly packaged, which only added to the frustration.
What concerned me the most was the chicken it tasted spoiled. At that point, we did not feel comfortable eating any of the food, and I ended up throwing the entire order away.
It’s extremely disappointing to spend your money somewhere and receive rude service, careless handling of your order, and food that you don’t even feel is safe to eat. Customer service and food quality should be taken much more seriously. Unfortunately, this experience left a very bad impression, and I will not be returning.
BM
Bình Minh
Aug 24, 2026
5.0
Thịt gà mọng nước, giữ được độ ẩm tự nhiên, không bị khô xơ hay bở dù là phần ức hay phần đùi.
Đây là một món cơm gà nướng rất đáng thử, đặc biệt nếu bạn yêu thích ẩm thực Mexico. Nó không chỉ ngon miệng mà còn tốt cho sức khỏe với lượng rau củ và bơ dồi dào. Sự kết hợp giữa thịt gà đậm đà, kem chua béo ngậy, bơ mềm tan và rau củ tươi tạo nên một bữa ăn trọn vẹn và thỏa mãn. Nếu bạn đang tìm kiếm một bữa ăn nhanh, đủ chất và ngon miệng, đây chắc chắn là một lựa chọn tuyệt vời.
CM
Crystal Meza
Aug 12, 2026
1.0
Ordered a double chicken bowl the chicken was dry and burnt the rice was hard. The person that took my order didn’t get it right and had an attitude about it.
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