Wingstop

Reviews

• MB

  Mia Bishop

  Aug 29, 2026
  1.0
  I’m extremely disappointed with my experience at this Wingstop. I placed an order through Uber Eats, and three different drivers went to pick it up. When I called the store, I was told my order had already been picked up. I asked if the order was properly confirmed before being handed out and was told yes, but another driver was still dispatched for the same order. I explained that it appeared someone had taken my food and asked if they could remake my order. They refused and told me to get a refund through Uber Eats. I spent about 40 minutes trying to resolve the issue and even asked to speak with a manager, but the employee hung up on me. I understand mistakes happen, but the way this situation was handled was unacceptable. I was left without my food, and instead of trying to fix the mistake, no one took responsibility or offered a reasonable solution. The customer service was extremely disappointing, and I hope management addresses this so other customers don’t have the same experience. Just thought I should add this in: they’ll respond to your review and tell you to check out a link, but the link is literally just their website where you can place the order. I guess it’s safe to say even the owner doesn’t care about customer service.
• RF

  R.D Franklin

  Aug 15, 2026
  5.0
  Hot and Fresh
• AV

  Abby Vega

  Jul 31, 2026
  1.0
  They marked their orders as ready for pickup when they are not.
• FF

  Fee Fee

  Jul 30, 2026
  1.0
  my food was nasty had me in the bathroom the young girl at the counter was slow it was just a mess won’t be back to that one
• TC

  TaKisha Crumble

  Jul 19, 2026
  1.0
  I'm really not big on leaving bad reviews. However, if I could give zero stars, I would. This order was placed today via UberEats. The chicken is not fully cooked. The fries were mixed with "well done" and soggy old fries. Luis, the manager, refused to simply replace the order stating it was prepared the way it came in on the Uber request. The chicken is gummy, I was unaware that it is necessary to select "cooked all the way" was necessary. The chicken was warm, but not fried thiroughly. Luis's rebuttal was that it was cooked for 10 minutes, per their standard ( or something of that nature). Please reconsider using UberEats promo codes as instead of saving money, we have wasted money.

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