Portillo's Humble

Reviews

• D_

  Dark_atkh _

  6 days ago
  1.0
  Last week I went there and I loved the food. the service was decent and my kids loved the place. unfortunately when we were leaving the parking lot I saw these employees doing inappropriate things in a green Kia soul, as the car was shaking back and forth and I had leave due my kids asking me to check if they are okay. Overall I am never coming back if the staff is okay with doing things like that in front of customers right outside of their workplace.
• EG

  Eric Gould

  May 12, 2026
  5.0
  This place is awesome!!! Real taste of Chicago. The Italian beef combo sandwich comes with a true Chicago sausage inside. So delicious. Onion rings are crunchy delicious. Cake shakes are amazing. This place is just the best.
• JM

  james mayfield

  May 11, 2026
  5.0
  This place is a real sleeper. Tried 4 different meals (burgers, hot dogs, and a chicken sandwich), and everything is amazing. Y’all better not be basic and go to the popeyes next door no more, this is where the flavor is at.
• PP

  Pete Poindexter

  Apr 30, 2026
  5.0
  We had never heard of this restaurant before so we checked it out. We assumed it was a Mexican restaurant. But we were wrong. It's a New York/Jersey style restaurant. It specializes in Hot Dogs and Italian Sandwiches but they also have great burgers. It's a huge building and looks like something from the 50's. And the music matched the theme. However the ordering was very 2026. Touch screens and prices. Lol. This is a very unique restaurant for Humble Texas. It's in a confusing driving area but well worth the effort .
• TC

  Todd Clark

  Apr 25, 2026
  5.0
  Incredible service, speed, food. Everything was delicious. I tried a Chicago dog, bacon cheeseburger, vanilla shake. Not only was Everything incredibly hot and fresh but i kid you not it was all ready in less than 5 minutes. I could actually taste the smoke in their char broiled burgers. Staff checked in on us periodically as if we were in a high class dine in restaurant. I really thought Chic-fila was the standard of high customer service in fast food. No. This place has them beat beyond compare. Prices are fair. I spent what i normally would at whataburger but the food just tasted far better. With insanely friendly and approachable staff. Shout out to Antonio who help and served us with amazing decorum and positivity. He's awesome. TL/DR: Great food great service, no notes.