Pizza Hut

Reviews

• PD

  Phillip Davis

  Apr 24, 2026
  1.0
  Ordered three large pizzas at 5:08 pm on a Friday. Estimated delivery time was 30ish minutes. At 5:30 pm I received a text saying my order was on the way with an estimated delivery time of 5:38 pm. By 6:30 pm we still had not received the pizza, so I called and was actually able to reach the store. The person I spoke with stated that my order was now out for delivery and that the order "automatically got bumped," which caused the out for delivery text be sent, and that they had no control over that. She did say it was just made and that they only have one driver, which was the cause of the delay. By 7:00 pm, I still had not received the pizza. The store is 9 minutes away. I tried calling again and got the call center who transferred me to the store. I was on hold for a while and was never able to get a hold of anyone. I ended up reporting the issue to Pizza Hut corporate and they'll be refunding my card. I will not be ordering from here again and I recommend everyone else do the same. It's a gamble if you'll even receive your pizza. Update: The charge posted to my debit card and I've since filed a charge back and have reached back out to Pizza Hut corporate office.
• TG

  Tiffany Gillian

  Apr 17, 2026
  5.0
  They were short staffed and slammed, however, the cashier was very polite and explained the situation to everyone.
• AR

  AJ R

  Apr 13, 2026
  1.0
  The workers here hardly acknowledge you and the pizza is just horrible! I ordered a supreme and it was an absolute joke! Lacking a lot of ingredients and my pizza looked like it taste which was terrible! If anyone wants a real true supreme do your self a favor and go order a “Carl’s King” from “Crust Pizza” they make way better pizza then this garbage they serve you at Pizza Hut! I’ll never return here again it was absolutely disgusting!
• JM

  Jessica Medina

  Apr 10, 2026
  1.0
  Took about 2 hours to get 1 medium pizza and wings delivered. When I called the store, I kept getting put on hold. I drove all the way to the store after my order was placed at 6:10pm. When I got there I showed the cashier my phone that I was still on hold with them and she gave me a blank look on her face as I watched the phone behind her completely open from the console just feeding into the background noise. I let her know about my 2 hour delay for her to inform me that my order existed but it wasnt there. She claimed that the drivers that pizza hut uses are Doordash drivers, even though I ordered directly through the app? I was very confused along with a bunch of other people who were confused and frustrated in the room. When another guest demanded to speak to a manager about a refund, I also let the MOD know that I wanted a refund as well. She promised to have it done by the end of the night but not right away. I told her that was fine. I get it. I work in the industry. I just want the action/recovery to be justified. So to make things even more interesting, as I'm pulling up back home I see a car pull up. Its the pizza hut driver! In full uniform! I asked if it was true if he was a Doordash driver. He was a kind older gentlemen and said no. He strictly works for the location. At this point, im honestly just tired and confused. He ends up successfully bringing me my pizza but forgets the wings. I kindly tipped him $6 and signed the receipt for it was all that I had. I told him to relay the message to the manager to disregard the refund. He promised to come back with the wings. It took an additional hour later to have it delivered. To end up the night. I paid $42.86 for 1 medium stuff crust pizza and 2, 8-ct. wings. Totaling 3 hours for everything to arrive in separate trips. Would I order from here again? Nope. The unorganized chaos was not handled appropriately at all. Order #:170745689
• JG

  Jesse Garcia

  Apr 6, 2026
  1.0
  30 minutes late with my Pizza delivery on you? I live 4 or 5 miles away from the location. I called the Pizza Hut restaurant. Asking, where was my order person? Answering the phone stated, she was going to call the driver. Put me on, hold tune minutes later. It's back with me that tells me the driver is 5 minutes away. I said the driver showed his E. TA he started driving 20 minutes ago. What's going to happen in my Pizza is not as hot as it should be. She said it should be hot and laughed at me. I said, what if it's not? What are you going to do? She said, don't worry about it. It should be hot and then said, okay, sir, thank you for calling and hung up on me worst service ever

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