Explore offerings from Charleys Cheesesteaks on 9451 FM 1960 Bypass in Humble, with popular limited time only, specials & offers, cheesesteaks, and protein box available at this location.
Menu
101 items
LIMITED TIME ONLY
OLD SCHOOL TRIPLE MELT
The Old School Triple Melt Cheesesteak comes loaded with extra grilled USDA-choice steak, CHEEZ WHIZ® Sauce, melted provolone, cheddar cheese and sautéed onions on a toasted roll.
SPECIALS & OFFERS
ALL AMERICAN COMBO
$12.99
Our All American Combo comes with a small size chicken or steak cheesesteak, 4 classic or boneless wings, a regular original fry, and regular soft drink.
JUNIOR CHICKEN COMBO
$6.99
WING COMBO
$10.99
30PC CLASSIC WINGS
$29.99
Thirty Bone-in Chicken Wings hand-tossed in your choice of 3 sauces or rubs.
CHEESESTEAKS
Every Charleys cheesesteak is grilled to order using quality meats, fresh melted cheese, and grilled veggies, all seasoned to perfection and piled on our signature toasted roll.
OLD SCHOOL TRIPLE MELT
The Old School Triple Melt Cheesesteak comes loaded with extra grilled USDA-choice steak, CHEEZ WHIZ® Sauce, melted provolone, cheddar cheese and sautéed onions on a toasted roll.
STEAK BOMB
The Steak Bomb Cheesesteak comes with USDA-choice steak, pepperoni, grilled onions, sweet peppers, mushrooms, melted provolone and parmesan cheese all on our signature toasted roll.
PHILLY CHEESESTEAK
Our Philly Cheesesteak is made with grilled USDA-choice steak, grilled onions, green peppers, and mushrooms, topped with melted white American cheese and served on our signature toasted roll.
BACON 3 CHEESESTEAK
Our Bacon 3 Cheesesteak features seasoned, grilled USDA-choice steak topped with crispy, salty bacon and melted provolone, white American, and shredded cheddar cheese, served on our signature toasted roll.
OLD SCHOOL CHEESESTEAK
The Old School Cheesesteak comes loaded with extra grilled USDA-choice steak, CHEEZ WHIZ® Sauce, and sautéed onions on a toasted roll.
PIT BOSS BBQ
The Pit Boss Cheesesteak comes with USDA-choice steak, grilled onions, white American cheese, shredded cheddar cheese and a healthy drizzle of BBQ sauce all served on our signature toasted roll.
CHICKEN PHILLY
Our Chicken Philly Cheesesteak is made with all-white meat chicken, green peppers, grilled onions, and mushrooms topped with melted white American cheese and served on our signature toasted roll.
CHICKEN CALIFORNIA
Our Chicken California Cheesesteak features grilled all-white meat chicken and melted provolone cheese, topped with ranch dressing and served on our signature toasted roll.
CHICKEN TERIYAKI
The Chicken Teriyaki Cheesesteak comes with grilled all-white meat chicken, and grilled onions topped with teriyaki sauce and melted Provolone cheese, served on our signature toasted roll.
CHICKEN BUFFALO
Our Chicken Buffalo Cheesesteak features all-natural white meat chicken grilled with spicy buffalo sauce, and grilled onions, topped with melted provolone cheese, and served on our signature toasted roll.
BACON CHIPOTLE CHICKEN
The Bacon Chipotle Chicken Cheesesteak features grilled and seasoned all-white meat chicken, sliced bacon and sautéed onions, all topped with white American cheese and smothered in Chipotle Ranch sauce.
VEGGIE DELIGHT
Our Veggie Delight Cheesesteak features green peppers, sliced mushrooms and sautéed onion grilled topped with melted white American, provolone and cheddar cheese, and served on our signature toasted roll.
PROTEIN BOX
Every Charleys Protein Box is grilled to order using quality meats, fresh melted cheese, and grilled veggies, all seasoned to perfection and piled on a bed of fresh lettuce and tomatoes.
REGULAR STEAK PROTEIN BOX
Our Steak Protein Box is made with grilled USDA-choice steak, grilled onions, green peppers, mushrooms, topped with melted American cheese and served on a bed of fresh lettuce with sliced tomatoes.
XTRA STEAK PROTEIN BOX
Our XTRA Steak Protein Box is made with grilled USDA-choice steak, grilled onions, green peppers, mushrooms, topped with melted American cheese and served on a bed of fresh lettuce with sliced tomatoes.
REGULAR CHICKEN PROTEIN BOX
Our Chicken Protein Box is made with grilled all-white meat chicken, grilled onions, green peppers, mushrooms, topped with melted American cheese and served on a bed of fresh lettuce with sliced tomatoes.
XTRA CHICKEN PROTEIN BOX
Our XTRA Chicken Protein Box is made with grilled all-white meat chicken, grilled onions, green peppers, mushrooms, topped with melted American cheese and served on a bed of fresh lettuce with sliced tomatoes.
WINGS
Charleys boneless and classic bone-in wings are hand-tossed in your choice of chef-inspired rubs and sauces. Available in orders of 6, or 10 wings.
6 PC BONELESS WINGS
Six Boneless Chicken Wings hand-tossed in your choice of sauce or rub.
6 PC CLASSIC WINGS
Six Classic Bone-In Chicken Wings hand-tossed in your choice of sauce or rub.
8 PC BONELESS WINGS
8 PC CLASSIC WINGS
10 PC BONELESS WINGS
Ten Boneless Chicken Wings hand-tossed in your choice of sauce or rub.
10 PC CLASSIC WINGS
Ten Classic Bone-In Chicken Wings hand-tossed in your choice of sauce or rub.
TENDERS
Charleys crispy chicken tenders are served tossed in garlic soy, spicy garlic or original seasoned. Available in orders of 3 pieces or 5 pieces.
ORIGINAL TENDERS
Charleys original chicken tenders are seasoned to perfection and served with your choice of 3 dips.
SAUCED TENDERS
Charleys sauced chicken tenders sauced with your choice of sweet & savory garlic soy or spicy & sweet spicy garlic.
SIDES
Craving more? Choose from our menu of sides to add some variety to your Charleys Cheesesteaks order!
PICK 2
$7.99
Pick 2 of our deluxe sides for one great price.
ORIGINAL FRIES
$2.79 - $3.79
Our Original French Fries are made with all-natural cut potatoes, fried to perfection, and tossed in salt.
CHEESE FRIES
$3.99 - $5.49
Our Cheese Fries are made with all-natural cut potatoes, tossed in salt, then smothered with our signature melted cheddar cheese sauce.
CHEESE & BACON FRIES
$3.99 - $5.49
Cheese and Bacon Fries are made with our all-natural cut potatoes, tossed in salt, smothered with signature melted cheddar cheese sauce and sprinkled with crispy bacon bits.
ULTIMATE FRIES
$3.99 - $5.49
Ultimate Fries are made with our all-natural cut potatoes, tossed in salt, smothered with melted cheddar cheese sauce and ranch dressing, and and sprinkled with crispy bacon bits.
MOZZARELLA STICKS
$3.99
Four breaded and fried mozzarella sticks and one 2-ounce side of marinara sauce.
ONION RINGS
$3.99
MAC & CHEESE BITES
$3.99
MISS VICKIE'S CHIPS - SEA SALT
$2.49
One package of Miss Vickie's Sea Salt Chips.
CHOCOLATE CHUNK COOKIE
$2.49
One Chocolate Chunk Cookie from Sandy's Amazing Cookies.
CAVEMAN FRIES
$3.99 - $5.49
Caveman Fries are made with our all-natural cut potatoes, tossed in Charleys seasoning, smothered with melted cheddar cheese sauce, tomatoes, jalapeños, chipotle ranch and sprinkled with crispy bacon bits.
COWBOY FRIES
$3.99 - $5.49
Cowboy Fries are made with our all-natural cut potatoes, tossed in charleys seasoning, smothered with cheddar cheese sauce, BBQ and ranch dressing, and sprinkled with crispy bacon bits.
GARLIC PARM FRIES
$3.99 - $5.49
Garlic Parm are made with our all-natural cut potatoes, tossed in Charleys seasoning, smothered with garlic parmesan aioli, and dusted with parmesan cheese.
GRILLED VEGGIES
$3.99
Our grilled veggies are a fresh seasonal variety, lightly seasoned vegetable blend that is grilled to perfection.
SIDE SALAD
$3.99
Our side salad comes with lettuce, tomatoes, shredded cheddar, green peppers, onions, and banana peppers all topped with oil and vinegar.
SHAKES
Hand-spun milkshakes made-to-order with vanilla soft serve and your choice of flavoring.
VANILLA SHAKE
$5.99
Vanilla soft serve blended with vanilla syrup and topped with whipped cream.
CHOCOLATE SHAKE
$5.99
Vanilla soft serve blended with chocolate syrup, topped with whipped cream, chocolate chips and a chocolate drizzle.
STRAWBERRY SHAKE
$5.99
Vanilla soft serve blended with real strawberries topped with whipped cream, cake crumbles and rainbow sprinkles.
COOKIES N CREAM SHAKE
$5.99
Vanilla soft serve blended with OREO® cookie pieces topped with whipped cream and more OREO® cookie pieces.
PEANUT BUTTER CRUNCH SHAKE
$5.99
Soft serve blended with chocolate and peanut butter sauces, chunks of Peanut Butter Cups and topped with whipped cream and more chunks of peanut butter cups.
DRINKS
At Charleys Cheesesteaks, all drinks are poured to order. Choose from our signature Real Fruit Lemonades, soft drinks, iced teas, and more.
MANGO LEMONADE
$3.49 - $4.49
Real fruit lemonade made with mango pieces, lemon juice, and cane sugar.
WATERMELON STRAWBERRY LEMONADE
$3.49 - $4.49
Charleys real fruit Watermelon Strawberry is the perfect blend of lemon juice, cane sugar, and water, topped off with sweetened strawberries and puréed watermelon.
ORIGINAL LEMONADE
$2.99 - $3.99
Charleys Original Lemonade is made with lemon juice and cane sugar for a timeless blend of tart and sweet flavor.
STRAWBERRY LEMONADE
$3.49 - $4.49
Real fruit lemonade made with strawberry pieces, lemon juice, and cane sugar.
PEACH LEMONADE
$3.49 - $4.49
Real fruit lemonade made with peach pieces, lemon juice, and cane sugar.
SOFT DRINK
$2.49 - $3.49
Proudly serving Coca-Cola beverages
ICED TEA
$2.49 - $3.49
Fresh black tea brewed in-house, served chilled over ice.
Available sweetened or unsweetened.
DASANI BOTTLED WATER 16.9oz
$2.49
One Dasani bottled water.
EXTRA SAUCES
2 or 4-ounce cups of our favorite dressings, sauces, and rubs.
CHEESE SAUCE
$1.00
Charleys signature cheddar cheese sauce.
RANCH
$1.00
A zesty and creamy Ranch Dressing.
CHIPOTLE RANCH
$1.00
Creamy buttermilk ranch with garlic, onion, chili and chipotle pepper.
CHARLEYS SIGNATURE SAUCE
$0.99
A tangy blend of honey mustard and BBQ.
HONEY MUSTARD
$1.00
Sweet and tangy Honey mustard.
BOLD BBQ SAUCE
$1.00
A rich and sweet BBQ sauce.
LEMON PEPPER RUB
$1.00
2-ounce side of Lemon Pepper rub, pairing black pepper spice with citrus.
BUFFALO SAUCE
$1.00
Hot and tangy Buffalo Sauce with hints of garlic.
HOT HONEY SAUCE
$1.00
2-ounce side of sweet and spicy Hot Honey Sauce.
MANGO HABANERO SAUCE
$1.00
2-ounce side of sweet and zesty Mango Habanero sauce.
BLUE CHEESE
$1.00
2-ounce side of Blue Cheese Dressing.
GARLIC AIOLI - 2 OZ
$1.00
KIDS
Charleys Cheesesteaks has something for everyone - including little humans with big appetites. Each Charleys Kids Meal is prepared fresh to order.
KIDS MEAL BONELESS WINGS
$6.49
Our Boneless Wings Kids Meal comes with 4 Boneless wing with choice of sauce or dip, kids’ fries, a kids’ drink, and cookies
CATERING (Up to 20)
Charleys Cheesesteaks has catering options that make it easy to feed a group! Choose from steak, chicken, and veggie cheesesteak boxed meals with added sides and drinks. If you're ordering catering for a small group (up to 20), please order from this menu.
Old School Cheesesteak Boxed Meal
$2.49 - $15.99
Charleys Old School Cheesesteak Boxed Meal includes a cheesesteak made with loaded extra grilled USDA-choice steak, Cheez Whiz®, and sautéed onions on a toasted roll. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Steak Cheesesteak Boxed Meal
$2.49 - $12.99
Charleys Steak Cheesesteak Boxed Meal includes a steak cheesesteak made with grilled USDA choice steak, onions, and green peppers topped with melted American cheese and served on our signature toasted roll, topped with lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Bacon 3 Cheesesteak Boxed Meal
$2.49 - $14.99
Charleys Bacon 3 Cheesesteak Boxed Meal includes a cheesesteak made with USDA choice steak, crispy bacon, and melted provolone, American, and cheddar cheese served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Cheesesteak Boxed Meal includes a chicken cheesesteak made with grilled all-white meat chicken, onions, and green peppers topped with melted American cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Buffalo Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Buffalo Cheesesteak Boxed Meal includes a cheesesteak made with grilled all-white meat chicken, buffalo sauce, banana peppers, and grilled onions with melted provolone cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken California Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken California Cheesesteak Boxed Meal includes a cheesesteak made with grilled all-white meat chicken, and melted American cheese, topped with ranch dressing served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Teriyaki Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Teriyaki Cheesesteak Boxed Meal includes a cheesesteak made with all-white meat chicken and sautéed onions topped with teriyaki sauce and melted Provolone cheese on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are included on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Steak Bomb Boxed Meal
$2.49 - $12.99
Charleys Steak Bomb Cheesesteak Boxed Meal includes a cheesesteak made with USDA-choice steak, pepperoni, grilled onions, green peppers, mushrooms, marinara sauce, melted provolone and parmesan cheese on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are included on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Pit Boss BBQ Boxed Meal
$2.49 - $12.99
Charleys Pit Boss BBQ Cheesesteak Boxed Meal includes a cheesesteak made with USDA-choice steak, grilled onions, white American cheese, shredded cheddar cheese and a healthy drizzle of BBQ sauce on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are included on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Bacon Chipotle Chicken Boxed Meal
$2.49 - $13.99
Charleys Bacon Chipotle Chicken Cheesesteak Boxed Meal includes a cheesesteak made with all-white meat chicken, sliced bacon and sautéed onions, all topped with white American cheese and smothered in Chipotle Ranch sauce on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are included on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Veggie Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Veggie Cheesesteak Boxed Meal includes a veggie cheesesteak made with grilled mushrooms, onions, and green peppers topped with melted American, Provolone and cheddar cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
30 PC BONELESS WINGS
$32.49
Thirty Boneless Chicken Wings hand-tossed in your choice of up to 3 sauces or rubs.
30 PC CLASSIC WINGS
$47.49
Thirty Classic Bone-In Chicken Wings hand-tossed in your choice of up to 3 sauces or rubs
50 PC BONELESS WINGS
$49.79
Fifty Boneless Chicken Wings hand-tossed in your choice of up to 4 sauces or rubs.
50 PC CLASSIC WINGS
$73.49
Fifty Classic Bone-In Chicken Wings hand-tossed in your choice of up to 4 sauces or rubs.
CATERING (Over 20)
If you're ordering catering for a large group (over 20), please order from this menu.
Old School Cheesesteak Boxed Meal
$2.49 - $15.99
Charleys Old School Cheesesteak Boxed Meal includes an old school cheesesteak made with loaded extra grilled USDA-choice steak, Cheez Whiz®, and sautéed onions on a toasted roll. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Steak Cheesesteak Boxed Meal
$2.49 - $12.99
Charleys Steak Cheesesteak Boxed Meal includes a steak cheesesteak made with grilled USDA choice American cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Bacon 3 Cheesesteak Boxed Meal
$2.49 - $14.99
Charleys Bacon 3 Cheesesteak Boxed Meal includes a cheesesteak made with USDA choice steak, crispy bacon, and melted provolone, American, and cheddar cheese served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Cheesesteak Boxed Meal includes a chicken cheesesteak made with grilled all-white meat chicken, onions, and green peppers topped with melted American cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Buffalo Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Buffalo Cheesesteak Boxed Meal includes a cheesesteak made with grilled all-white meat chicken, buffalo sauce, banana peppers, and grilled onions with melted provolone cheese and served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken California Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken California Cheesesteak Boxed Meal includes a cheesesteak made with grilled all-white meat chicken, and melted American cheese, topped with ranch dressing served on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Chicken Teriyaki Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Chicken Teriyaki Cheesesteak Boxed Meal includes a cheesesteak made with all-white meat chicken and onions topped with teriyaki sauce and melted Provolone cheese on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Steak Bomb Boxed Meal
$2.49 - $12.99
Each box includes a Steak Bomb Cheesesteak includes a cheesesteak made with USDA-choice steak, pepperoni, grilled onions, green peppers, mushrooms, marinara sauce, melted provolone and parmesan cheese on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Pit Boss BBQ Boxed Meal
$2.49 - $12.99
Each box includes a Chicken Cheesesteak includes a cheesesteak made with USDA-choice steak, grilled onions, white American cheese, shredded cheddar cheese and a healthy drizzle of BBQ sauce on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Bacon Chipotle Chicken Boxed Meal
$2.49 - $13.99
Each box includes a Chicken Cheesesteak includes a cheesesteak made with all-white meat chicken, sliced bacon and sautéed onions, all topped with white American cheese and smothered in Chipotle Ranch sauce on our signature toasted roll, topped with fresh lettuce and tomato. Mayonnaise packets are provided on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
Veggie Cheesesteak Boxed Meal
$2.49 - $11.99
Charleys Veggie Cheesesteak Boxed Meal includes a veggie cheesesteak made with grilled mushrooms, onions, and green peppers topped with melted American, Provolone and cheddar cheese and served on our signature toasted roll, topped with lettuce and tomato. Mayonnaise packets are included on the side. Consider adding Miss Vickie's Chips, Dasani bottled water, and a Chocolate Chunk Cookie to complete your meal.
30 PC BONELESS WINGS
$32.49
Thirty Boneless Chicken Wings hand-tossed in your choice of up to 3 sauces or rubs.
30 PC CLASSIC WINGS
$47.49
Thirty Classic Bone-In Chicken Wings hand-tossed in your choice of up to 3 sauces or rubs.
50 PC BONELESS WINGS
$49.79
Fifty Boneless Chicken Wings hand-tossed in your choice of up to 4 sauces or rubs.
50 PC CLASSIC WINGS
$73.49
Fifty Classic Bone-In Chicken Wings hand-tossed in your choice of up to 4 sauces or rubs.
PARTY TRAYS
PHILLY TRAYS
$85.00 - $95.00
16 3 inch Philly Cheesesteaks, with your choice of USDA choice steak or all-white meat chicken, grilled with onions, peppers, and melted American cheese on a toasted roll. Or enjoy a Veggie Philly Cheesesteak tray which comes with grilled onions, peppers, and mushrooms. Comes with mayonnaise packets served on the side. (Feeds 8-10 People)
Reviews
4.8
1,283 reviews
5 stars
1,182
4 stars
43
3 stars9
2 stars8
1 star
41
CM
Clint Millien
5 days ago
1.0
Absolutely Horrible Experience — Do Not Recommend
I honestly cannot believe how poorly I was treated at Charlie’s. What should have been a simple visit turned into one of the worst customer service experiences I’ve ever had.
I received my food and immediately noticed something was seriously wrong with it. As you can see from the picture, the sandwich was completely unacceptable. The food was falling apart, poorly presented, and contained packaging/plastic directly in the food. This is not something a customer should ever have to deal with, especially after paying their hard-earned money for a meal.
I brought the food directly to the attention of both managers on duty expecting them to take the situation seriously and, at the very least, offer a refund. Instead, I was met with incredibly rude and dismissive customer service. Neither manager seemed interested in actually resolving the issue or making things right. The attitude I received was essentially that my concern didn’t matter.
What makes this experience even worse is that I wasn’t asking for anything unreasonable. I simply showed them what happened and expected the restaurant to take responsibility for an unacceptable product. They refused to refund my money.
That is absolutely ridiculous.
Mistakes happen in restaurants. I understand that. But the way management responds when a customer brings a legitimate food-quality and service issue to their attention says everything about a business. Instead of apologizing, taking accountability, and correcting the situation, I was treated like I was the problem.
The food was bad enough, but the rude behavior from both managers was what really ruined the experience for me. There was no genuine concern, no meaningful apology, and no effort to make the situation right.
I have never experienced customer service this disappointing. I left feeling completely disrespected after spending my money at this establishment.
Charlie’s needs to seriously reevaluate its food quality standards and, more importantly, how its management treats customers when something goes wrong.
After this experience, I can confidently say I will never be returning to Charlie’s, and I would strongly think twice before recommending this place to anyone. There are far too many restaurants that understand the importance of treating customers with basic respect.
Absolutely unacceptable from start to finish.
AW
Aisha Wright
Aug 10, 2026
4.0
Catherine is a good employee!!! Every time I come into Charley’s she’s multitasking, she’s polite and her attitude never change . She should be awarded for her professionalism customer service skills!
Sincerely
Aisha Wright
CM
Cristal Moctezuma
Aug 10, 2026
5.0
La comida está deliciosa asta el momento no tengo ninguna queja espero así sea siempre. La recomiendo te atienden bien.
DP
Daniel Pinon
Aug 3, 2026
5.0
Catherine and kenial are great at Charleys inside of Walmart fast and friendly service the food was delicious and hot made to perfection.
BS
Brittney Shine
Aug 1, 2026
1.0
I was really disappointed with my experience at Charleys. The food was not up to par. The wings were over-seasoned and tough instead of tender, and the fries were undercooked.
What made it even more frustrating was that my husband paid for wings but had to buy the dipping sauce separately. Seriously? At the very least, an order of wings should come with one complimentary sauce.
Considering how expensive Charleys is, I expected much better quality. Unfortunately, the food didn’t justify the price, and this experience left a lot to be desired.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday and Sunday from 10:00 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as they are closed for delivery every day of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks; it is closed every day for drive-through hours.
Can I order online from Charleys Cheesesteaks?
Yes, you can view the menu and place orders online through their website at https://order.charleys.com/menu/walmart-fm-1960-bypass/.
Where is Charleys Cheesesteaks located?
It is located at 9451 FM 1960 Bypass, Humble, TX 77338, United States, inside Walmart - FM 1960 Bypass, TX.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
What nearby fast food restaurants can I visit near Charleys Cheesesteaks?
Nearby, you can visit McDonald's and Mean Burger, both offering fast food and burger options, ideal for varied dining choices around Charleys Cheesesteaks.
Are there any nearby salons or spas where I can relax before or after visiting Charleys Cheesesteaks?
Yes, nearby salons and spas include SmartStyle, Da-Vi Nails, TGF Hair Salon, and New Look Salon and Spa, providing hair and beauty services.
Where can I find nearby financial services to visit along with Charleys Cheesesteaks?
You can find Woodforest National Bank, First Convenience Bank, Jackson Hewitt Tax Service, and Liberty Tax nearby for banking and tax services.
What other amenities are available near Charleys Cheesesteaks in the Walmart FM 1960 Bypass area?
Nearby amenities include Walmart Vision & Glasses for eyewear needs, TheFix for mobile phones and fashion accessories, as well as Minute Key locksmith services.
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