Willie's Grill & Icehouse

Reviews

• DP

  Deez Pop

  5 days ago
  5.0
  Great experience overall! Jayceon at the counter was friendly, fast, and very helpful. Cliff, the manager, kept everything running smoothly and made sure customers were taken care of. The food was fresh, hot, and delicious. I’ll definitely be back!
• MK

  Melanie Rose Konieczny

  May 1, 2026
  5.0
  That food hit the spot! The catfish was crispy and yummy. My son said his cheeseburger was very close to a Whataburger! The employees all seem happy. And that radiates out.
• AA

  Ashley Adams

  Apr 29, 2026
  5.0
  Went there for lunch today and this Was the absolute bomb. Macie our server was rocking the whole time couldn’t believe how on top of everything she was how great she was at serving us will definitely be coming back just for her. five stars every time
• CS

  Caroline Squyres

  Apr 29, 2026
  5.0
  Willies as a whole is such a great company, but the Jones road location is my favorite. Shannon is such a sweet manager and you can tell her cares about her staff and restaurant. The food is all scratch made and at such a fair price! I got the meal deal. A huge burger, fries, drink, and chips and queso for only $10.99. You can't beat that! The food is incredible, the restaurant is clean, and everyone is so nice. If you haven't been yet, you need to. It will become your families new favorite spot.
• BK

  Becky Kilpatrick

  Apr 19, 2026
  1.0
  Ordered on the app and paid used my birthday free entree total sill over $50. Got confirmation . Then driver picked up order. The driver waiting on order 20 minutes later. Drive said another dasher got the order by mistake and she was trying to re order . Got order cancelled from door dash. I didn’t order from door dash I ordered and paid on Willie’s app. I didn’t order the help button it said call Willie’s . I did , order showed complete on Willie’s app. They said they would be happy to remake order but would need to call door dash to get another driver to bring it. She called me back about 15 minutes later and said my only option was to come get it. I asked about refund and was told willies would have to get refund from door dash and when they got it they would refund me in about 5 days. Remember I paid on the Willie’s app but door dash has my money?how is that possible? So 3 hours after the order was placed on the Willie’s App I have no food , paid over $50 that I might get back in 5 days. Would you order from there again or use their App? How much if my information did they share with door dash? Who ever picked up the first order has my name , address and phone number. Did they even work for door dash?

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