Whataburger

Reviews

• HH

  Houston

  5 days ago
  1.0
  Customer service was horrible ask for ketchup lady tossed hands in the air like I’m not a paying customer took forever to take my order
• AB

  albert benavides

  Aug 10, 2026
  5.0
  Ms. Phillips provided outstanding customer service during our visit to Whataburger. She was extremely helpful, friendly, and attentive from beginning to end. She made sure we had everything we needed and went out of her way to ensure our food came out hot, fresh, and delicious. Her attention to detail and genuine care for her customers really stood out. Ms. Phillips is a great example of what excellent customer service should look like, and she definitely made our experience at Whataburger even better. She deserves recognition for the great job she does!
• MM

  Michael Moore

  Aug 8, 2026
  1.0
  Found hair in my food, i ask for refund she kept saying she would remake it over instead of giving me my refund
• WW

  Wehaul4utx

  Aug 6, 2026
  1.0
  Ordered on the app for dine in. Recieved my order quickly but prepared wrong. 2 sandwiches both made as suggested on the menu but not to my customization. When bringing the order back Brandy was the worker. She was very rude and had a very snappy attitude. Although they prepared them wrong she treated us as if we owed her something and was in the wrong. I see why its viral videos all the time of customers fighting fast food workers. Just do your job with a smile. Its not that hard. Not like I was being rude she was the rude one.
• SS

  starrider1900

  Jul 27, 2026
  1.0
  I got a free burger with the purchase of fries and a drink. A few days later, I go into this.Whatabuger and get my free burger Showing the manager my email confirmation. And she looks at me and says, I need the receipt never, ever have I ever been told this at any other store Please have better training for your employees...