Whataburger

Reviews

• BB

  B.

  2 days ago
  1.0
  I ordered a Large Diet Dr Pepper with no ice, and I’m feeling fizz. Be concerned for your children or elderly when ordering from this location.
• T

  ............ torres

  3 days ago
  1.0
  I came through the drive-through around 12:30 AM and was the only customer there, yet I waited 15 minutes without any update. I could see 6-7 employees inside — some working, some just talking — but no one came to the window. I waved to try to get someone's attention, and one employee just held up a finger telling me to wait. When someone finally opened the window, I asked about my order and was told they were "busy." I understood that, but I had only ordered two orders of fries. I could see food sitting right next to the window and asked if it was mine. They confirmed it was, charged me, and handed it over — the fries were already cold, meaning they'd been sitting there the entire time I was waiting. I asked for fresh fries since I'd just waited 15 minutes for cold food, and the employee who handled it was rude and had a clear attitude with me. He mentioned he'd just gotten back from the restroom, but that doesn't explain why food that should've taken minutes to prepare was sitting out getting cold while I sat in the drive-through. I understand delays happen with larger orders, but this was two orders of fries. There's no excuse for the wait, the cold food, or the attitude I got when I simply asked for it to be redone. This location consistently has slow service and long waits, and based on this experience, some of the staff need better training on customer service. Someone please teach the kids you employ
• AE

  Arianna Ellis

  Aug 24, 2026
  1.0
  We were literally the only people in line and ordered IN ADVANCE. came AFTER it said our food was done and yet we have been sitting in “line” for and additional 10 minutes. oh also the fries were stale
• CA

  Crystal Artis

  Aug 23, 2026
  1.0
  All the employees standing around talking, laughing and not getting the customers food out. My food wasn’t fresh and my fries were cold. I’m not sure how the morning and day crew is but this was at 2am.
• JJ

  Jacob

  Aug 17, 2026
  2.0
  Than you, Whataburger, for stepping on my burger before serving it to me. Looks absolutely nothing like the advertisement.