Chinese RestaurantAsian Fusion RestaurantAsian RestaurantRestaurant
Rice Box is a Chinese takeout bar from the future, serving classic, old-school Chinese-American food in the Heights. Wok-fired plates, crispy fried chicken, house-made dumplings, crab Rangoon, noodles, fried rice, and takeout classics, scratch-made to order and built to travel. What launched as a Houston food truck in 2011 now serves guests across Houston. Order ahead on the Rice Box app or by phone, with dine-in, pickup, and delivery available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.