Chinese RestaurantAsian Fusion RestaurantAsian RestaurantRestaurant
Paying homage to Chinatown with the classics! Enjoy Chinese food life! #getriceboxedThe Rice Box is Modern American Chinese Cuisine. Originating in Houston in 2011 The Rice Box planted its roots on a corner in The Montrose district where it has had the privilege of serving reinvented Chinese classics weekly ever since. While opening the second truck in 2013 to operate at a local University of Houston, there was a reawakening of Chinese food happening; it was the right time to open our first permanent location and bring everyone delicious, elevated American Chinese take-out classics like General Tso, Sesame, Sweet Sour and Kung Pao Chicken our way, ALL the time, in any weather, every day!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.