MH
Marisol Hernandez
Aug 19, 2026
I had an extremely disappointing experience at this location. I placed a dine-in order through the kiosk and spent over $35. Despite coming during lunch hours, the restaurant was practically empty, yet I still waited more than 20 minutes for my order.
While waiting, I asked to use the restroom because the door was locked. I was told, “I need to let you in,” so I waited for someone to assist me. Another 10 minutes passed, and no one bothered to come unlock the door or even acknowledge that I was still waiting.
At that point, I no longer wanted to dine there and simply left with my food. I specifically selected dine-in because I’m driving and wanted to sit down, use the restroom, and actually enjoy my meal. Instead, after spending over $35, I ended up leaving frustrated, and much of the food will likely go to waste.
For a restaurant to be nearly empty during lunch hour and still provide service this slow and inattentive says a lot. Unfortunately, after this experience, I can understand why it wasn’t busy.
This was easily the worst restaurant experience I’ve had so far this year. The lack of urgency, customer service, and basic attention from the staff was unacceptable.