Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 5586 North Frwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had a very disappointing experience here. When I politely asked the staff to make sure no onions were added to my food. Especially after noticing that toppings appeared to be mixed together. The response was unprofessional and rude. One staff member became visibly upset, raised their voice, and began speaking loudly in Spanish in a way that felt directed at me.
In addition, the food stations did not appear to be clean or properly maintained. Cross-contamination like that can pose serious health risks.
Overall, the lack of cleanliness and poor customer service made this a negative experience. I hope management takes steps to improve both staff behavior and food safety practices.
GR
gacha_mede rosales
Apr 7, 2026
1.0
First time in this store I went at approximately 11:30 am two guests were in front of me and the two ladies in charge don’t have a clue about service they were rude in a bad mood like they were just there for the check telling customers they can’t make no substitutions even at xtra charge one lady said to me that if I didn’t like the way she works to get the hell out of the store this sucks maybe management should let her know customers pay his check
SM
Sonia Martinez
Mar 12, 2026
1.0
I’m so upset so I got two turkey foot long special of the day with chips and a drink at $9.99 each . When I got to work I looked at the receipt and seen they charge me $25.96 so I’m looking at my receipt and they put a charge for a tip of $4.33 and didn’t say nothing about it !! Not right at all !!!!! I thought tip was optional I guess not !!!
MM
Mariah Mariah
Mar 4, 2026
1.0
Rude service. I ask moment drive thru the lady scream to pull up window making people indoor look out. That’s bad customer service.
AH
Angelita Huaz
Feb 17, 2026
1.0
Una de las señoras que trabaja el day shift no tiene paciencia para atender a los clientes. Es muy descortés y hasta me trato de “vieja maldita” solo por el simple hecho de que no estaba entendiendo bien mi orden. Gente así no debería trabajar en estas cadenas, ya que dañan la imagen de la empresa en su totalidad.
Subway is located at 5586 North Frwy, Store #28, Northtown Plaza, Harris, Houston, TX 77076.
What are the operating hours of Subway at Northtown Plaza, Houston?
Subway in Northtown Plaza, Houston is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in or is this Subway only for takeout?
You can dine in at this Subway as it serves dine-in patrons and also offers takeout and curbside pickup.
Does the Subway at Northtown Plaza have a drive-through?
Yes, this Subway location has a drive-through service.
What meals are served at the Subway in Northtown Plaza?
The Subway restaurant serves breakfast, lunch, and dinner meals.
How can I view the menu for Subway at 5586 North Frwy?
You can view the menu online at https://subway.com/en-us/restaurant/5871-0/menu/
Are there any notable restaurants near Subway at Northtown Plaza?
Nearby restaurants include Frenchy's Chicken, Thomas Bar B-Q, and Burger King, offering a variety of dining options for customers.
Where can I refuel or grab essentials near the Subway at Northtown Plaza?
Nearby you can find Honey Farms gas station and Exxon & Mobil stations for fuel and convenience store needs.
What are some shopping options close to Subway in Northtown Plaza?
Nearby shopping options include RadioShack for electronics, CVS Pharmacy for health supplies, WSS and Payless ShoeSource for shoes, as well as 99 Cents Only Stores and Dollar Tree for discount shopping.
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