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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Houston, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9703 Jones Road for the ultimate SONIC experience!
They were out of everything we ordered a shake turned out to be a big old chunk of ice cream you can't even eat with a straw they were out of Reese's cups out of big straws took 30 minutes to get two drinks I don't recommend this shit hole for nothing
CH
Chantil Hopkins
Sep 20, 2026
1.0
Rude . Payment method was a gift card, I’m assuming since they was busy the employee didn’t want to take the card inside to charge it . Which is not my fault , HIRE MORE PEOPLE ! Telling me the only option is another form of payment, absolutely not ! DO YOUR JOB OR GO HOME ! Telling me you gone call the police over $2 ! CALL THEM ! Either take the payment or the drink is free ! And will be calling somebody about this matter . Keep all rude employees in the kitchen far away from customers! Luckily another sweet young lady who was only there for three days took my payment ! Give her a raise.
MG
Marvin Gamez
Sep 18, 2026
1.0
By far the worst Sonic I’ve ever been to. 30 minutes after placing an online order for 2 drinks and a 4pc mozzarella stick and I finally get my order from an absolutely rude worker. Straight up TERRIBLE ownership. Don’t even bother leaving a reply or apology. Just be better.
GG
Gabby Gabiana
Sep 11, 2026
1.0
Every time I order from this location, it literally looks as though they just ball up my food and throw it in the bag. I really like sonic food. But the team at this location is just absolutely terrible; from their customer service to taking even just the smallest effort or care with my orders. They need new team members or something at this location. The order I just received through DoorDash was a supersonic breakfast burrito. And not only was the burrito missing ingredients, they just threw two giant tomato slices in it (instead of dicing them). And the burrito itself was literally balled up and the tortilla torn all the way down the side. If I could give them negative stars, I would.
MP
mia purson
Aug 28, 2026
1.0
definitely should’ve checked the reviews lol. i came thru today around 1:30 to, placed a mobile order and pulled in the stall. The stall order screen was showing my name and update for my order so everything was going fine. Then it suddenly stops showing my name and my order, and seems to have went back to the order screen, I then check my app and it’s also not giving any active updates on my order so it seems like my order was handed out, except I didn’t receive anything. Due to this, i pressed the help button & was greeted with such a nasty person. I explained that the screen was no longer showing my order and the lady on the other end was extremely rude and cut me off saying, “well we have a lot of mobile orders” … uh okay?? what does that have to do with my concern?? I wasn’t asking y’all to move any faster, I had a genuine question which I asked very nicely regarding if my app/the stall screen was messing & why my order was showing up as finished. i never understood some people’s commitment to just being rude and nasty to others unwarranted. nevertheless I left without receiving food because I’d be damned if someone messed with my food because they’re miserable.
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