Sonic Drive-In

Reviews

• IP

  iggy pina

  Sep 8, 2026
  1.0
  Let me start off by acknowledging that I shouldn't be surprised by the lack of service and quality of a fast food restaurant. Well, I visited the store today, September 8th at 2:19 p.m. made an order online to pick up at this location. When I arrive I met by one of the employees and she lets me know that their system is down and she needs to take a picture of the order that I placed online. So she takes a picture of the order she goes back inside. I want to say maybe 10 minutes later she comes out with the food I knew to check before I left. Sure enough. One hot dog had to have onions. The other one no onions and both had onions so I pressed the red button to speak with someone to let them know. Hey I need my order fixed. The gentleman that got on the speaker first thing he says they can't place any orders because their system is down. I said I understand. I know that the lady told me I try to let him know that my order was incorrect. He kept cutting me off. I wasn't rude. I didn't raise my voice. I said again I need you to fix my order. He asked what is it? We don't have your order. I try to explain to him that the lady has my order. She took a picture of my order. He kept cutting me off saying what is it. What is it? I'm like dude. You don't have to be this rude. I'm trying to tell you that it would be a lot easier if you just read the picture and he kept cutting me off. He kept trying to say about the whole system being down and I understood that but he just kept fighting me for some reason until eventually I had to say what I said which was like. Please just let me speak. Look at my order that she has on her phone. Ultimately that didn't happen somehow. I ended up having to say the order again he was extremely rude and extremely upset at something and decided to take it out on me. That's it. I just had to save my peace. If for whatever reason their system is down, don't order anything. If you're there, it's harder when you're ordering online and your order goes through and then you get there and then you're met with this.
• CS

  Christopher S

  Sep 3, 2026
  5.0
  The strawberry shake was crazy thick and delicious
• TB

  Theresa Burciaga

  Aug 18, 2026
  5.0
  I just wanted a sauce instead of the ketchup, but was not going to pay an additional .57 cents.
• VG

  Victoria Garcia

  Aug 14, 2026
  5.0
  I just left drive thru 6:31pm ct 8/14/26. The guy was friendly repeated my order accurately my food was warm and taste great ! I can’t remember his name but he definitely deserves to be acknowledged!
• JM

  Jasmin Molina

  May 1, 2026
  1.0
  7:30 am pulled up to the drive thru, no one on the speaker, tried to go inside abs the door was locked. There was a black suv parked outside, I guess they don't care about the customers.