NL
Nahum Walters (Les)
1 day ago
This Sonic's is the prime example of why you don't see new Sonic's opening in the area. A couple of years from now this location will be closed.
LB
Linda Bratina
2 days ago
Don't go to this Sonic. No service. I pulled in, pushed the red button and a harried server walked up and said "order for Frank". I said no. There were 3 cars in bays, including mine. After almost 5 minutes a voice came over the speaker and said "order when you are ready". I started to order and she said, please wait and I will get back to you. After another 4 minutes I went to the drive through and waited another 3 minutes. I finally gave up. Worse Sonic experience ever.
One of the worst and most racist customer service experiences I’ve ever had in my life. I placed a mobile order and pulled up to spot 2 around 4:10 PM on September 29th, 2026 to pick up my mobile order, and when the Hispanic woman came out to give me my order, I said “thank you” with a smile, and in return I received the most disgusted, hatred-filled look I’ve ever gotten in my entire life. Completely appalled and taken aback, I watched her then walk over to the next customer a few spots down from me (who was a black woman), and her demeanor COMPLETELY changed. She was smiling, laughing, and talking friendly with the black woman. Mind you, I’ve never seen this Hispanic woman in my entire life, and I was just treated like complete dirt by her. Corporate needs to step in here and get rid of this person, because absolutely no one should be treated like that based on what they look like. It’s completely disgusting and this person should never have even landed a job in the customer service industry. I will never return to Sonic because of this. Not just this location, any location. Good luck with people like this representing your company.
Tonya is very rude and nasty. Food is never correct nor is it ever fresh. Whoever owns this location needs to work on freshness and leadership. Tonya needs to be replaced by someone capable of running a business and customer service.
JP
Jacob Precella
Sep 20, 2026
Waited in the dine in booths for 10 minutes before I was redirected to the drive thru. Ok. No problem. Once in the line, speaker didn’t work. So I pull up to the window. No greeting. No hello. Just “let me just tell you right now kitchen closed.”
First, why not lead with that when I was waiting in a booth.
Second, grab some customer service skills.
Keep in mind it was 10pm. Closes at 11pm.
Absolute laziness.