Sonic Drive-In

Reviews

• TH

  Tracy Hernandez

  2 days ago
  1.0
  Just because I ordered the $7 big deal meals doesn’t mean they should be made crappy. I ordered 5 meals and all the burgers were made crappy and were cold. 4 of them were made wrong. All the fries and tots were over cooked and cold. All the burgers had different request and none of them were properly made. Worst of all none of them came marked. The sweet tea was horrible. I tried to call the number online to complain and the call wouldn’t go through like it didn’t exists. Those people should be ashamed of themselves.
• AR

  Appleton Rachel

  4 days ago
  4.0
  If you're a walkup and you're there a little bit too long , so with the manager or the owner thinks this little guy in a great big o truck will come jumping out at you , and I swear he screamed at me. Something about like, Lucky Charms! I SWEAR I THINK HE THOUGHT I WAS TRYING TO GET HIS POT OF GOLD!
• JJ

  J-Rock

  Sep 29, 2026
  1.0
  All the latest reviews should tell the owner and management that they need to fire everyone and start over. Good grief! I placed my order at 1pm on Tue. Sept. 29th and had to repeat myself 4 times because the young man taking the order is either distracted, not listening, or cannot understand. I ordered a #3 with bacon. He asked if I wanted a large drink, I said yes. He asked if I wanted ketchup, I said yes. He repeated my order as a #1 combo, I corrected him, twice. At the window he said #1 combo again and I said NO, it was a #3. And is this drink a large?? He said no, it says you ordered a medium. I laughed at the sheer incompetence and told him I ordered a large. He did not offer to fix it or adjust it. I took it and drove off. There was NO ketchup in the bag! How hard is it to do a simple job?! The fries and burger patty looked old. They were not even warm. Overall, it was a terrible experience. There are many, many other places to eat. This sonic will continue losing money and customers if they don't fix this problem.
• MW

  Marie Weiss

  Sep 3, 2026
  1.0
  Miss calculated the cash exchange and told us we could only order a specific meal through the app which was odd because it doesn't say so on the app itself (we've ordered it before no app needed) and the staff...man I know it's late af but come on man we really wanted that meal and settled for a wrap and and even then that was difficult for the worker two times or maybe three they have interrupted us while we tried ordering and even getting our exact change wrong. Bruhh We werw actually looking forward to that meal and realized they probably didn't want to make it or maybe some other reason. Idek... this is the second sonic to have done poorly.
• VG

  Vanessa Gutierrez

  Sep 3, 2026
  5.0
  It hit the spot tonight! 🍔🥤✨ I usually pick up my orders from this Sonic because it’s the only one in my area, and honestly, my experiences have sometimes been hit or miss. I’ve never really had anything worth complaining about, but tonight was different enough that I had to take a moment to say something. I came through the drive-thru tonight (9/3/26) around 1:30 AM, and whoever the young lady is working the drive-thru tonight deserves some serious recognition! She was absolutely fantastic. She was friendly, attentive, and satisfied my cravings at an hour when I’m sure most people are ready to be done with their shift and be home. 😂 Everything with my order went right! You can tell when someone is simply doing their job versus someone who is actually putting effort into making sure customers have a good experience. She was doing the latter tonight. I really hope her manager sees this because SHE DESERVES TO KNOW THAT HER WORK IS APPRECIATED. If this is the kind of service she consistently provides, Sonic needs to hold onto her! Give that woman a raise, a bonus, an employee-of-the-month plaque—SOMETHING! 😂 I genuinely wish her nothing but the best in life. That’s how damn good my experience was tonight. 😂❤️ Thank you for turning a late-night food run into such a great experience! 10/10 customer service tonight. ⭐️⭐️⭐️⭐️⭐️