Pappas Bar-B-Q

Reviews

• EN

  Eliseo Nunez

  3 days ago
  3.0
  Very dissapointed on the takeout logistics, i always have to wait in my car for 20 minutes until i get my food, i always end up having to go get it myself since its so busy. i only get 20 minutes at work for lunch. Food is great though
• NT

  Nicole Trejo

  5 days ago
  2.0
  Literally one brisket strip cutt into 3 peices and no meat on the 2ribs.BE SURE TO CHECK UR MAIN ENTREE BEFORE LEAVING BECAUSE THEY GOT OVER ON ME FOR SURE. 30 bucks for a platter that clearly had no meat. Will not be going back. Not to mention how long the waut in the drive thru is.
• CL

  Cathy Lennox

  Sep 7, 2026
  4.0
  My initial 15 minutes in the 2-Go line was an unpleasant experience. Waiting at the register for 15 minutes without anyone acknowledging me or attempting to assist me was excessive. I understand that it was Labor Day and the restaurant was busy, but customers should still be acknowledged, even during a rush. Thankfully, a bad situation was turned around when I brought the issue to Marvin, the manager. He immediately took control, redirected the staff, made sure orders were getting to waiting customers, and ensured that customers were being acknowledged and their orders taken. I appreciate Marvin’s quick response and leadership. He turned what started as a frustrating experience into a much better one.
• HH

  Hugo Hernandez

  Sep 3, 2026
  1.0
  this location needs a new management team . the amount of times i have visited this location to simply eat a potato & it seems like they are always out . so as a consumer im starting to think does this place even sell potatoes anymore ? its frustrating when you have to drive out of town just to HOPE you get to eat a potato just for them to tell you “we dont have anymore” well thats a little hard to believe when you have sacks of potatoes rotting in the front of the restaurant. this location needs to get better at either hiring a better cook team or finding a way of making sure a number of potatoes are made for specific time frames. its sad to say i wont ever be going to this location again and will be taking my service at a different pappas and i will make sure to let my people know about the no potato location so they dont make the mistake of traveling without getting a bite of a potato.
• DT

  Dorian Thomas

  Aug 30, 2026
  1.0
  I have been a longtime Pappas customer. All of their brands. I work down the street from the Humble location and have had no issues. Today I went to the I-10 location one the way home. I got the weekend ribs and wings special. I got home to be completely disappointed. I have never written a review on a restaurant but I couldn’t let this slide. The wings I got were dry. The ribs were undercooked. It was a struggle trying to bite them. I was so mad I went and made something else for the night. $56.18 down the drain. So disappointing to spend you hard earned money on sub par food.