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McDonald's

3.5
(1,784 reviews)

Business Details

8010 S Gessner, Houston, TX
77036, United States
(713) 270-1900
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8010 S Gessner, Houston, TX
77036, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8010 S Gessner in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,784 reviews
5 stars
775
4 stars
289
3 stars
215
2 stars
102
1 star
403
  • CN
    Casey Nee
    3 days ago
    1.0
    Went to this McDonald's about 4:00 in the morning for a coffee.... I really didn't hear the employee ...but she did say cash ... I thought she meant if I was using my mobile app... So I ordered my coffee... And then when I went to the window to pay with my credit card... She gave me a nasty attitude and said that she said cash only... I told her that I didn't hear that properly.... And I drove away... I got a coffee at IHOP instead
  • MM
    Mike
    Aug 16, 2026
    1.0
    Coming to get lunch here has been my daily routine for 10 years, I loved the atmosphere here until the decline in service, speed and professionalism. I stopped going inside and started ordering on the app. I checked in to pick up my order yesterday, waited for 30 mins came inside to see what was going on, they instructed me to get back in my car and wait longer. This is the last straw for me, time to find a new favorite!
  • DD
    Dansm25
    Aug 9, 2026
    1.0
    I asked for a burger and it did not have cheese in it Iasked for doctor pepper frozen drink and I got a blue frozen drink the employee ignored me and I'm not going back
  • FC
    Franuale “Candy” Caesar
    Aug 8, 2026
    3.0
    This place is always busy, always having weight, and the customer service is not too good, just not friendly, yeah.
  • AB
    Alejandra Briones
    Jul 31, 2026
    1.0
    I visited this McDonald’s on 07/30 around 8:30pm, I decided to walk inside and place my order through the kiosk, I ordered a 10pc nugget meal and when asked about my drink selection I thought I clicked on the sweet tea option, I pay get my receipt and upon getting my order they hand me a frappe. I was confused because I didn’t order a frappe so I tell the employee who handed me my order that I didn’t want a frappe and just wanted a sweet tea, he tells me that’s what came up in the order so I double check my receipt and yes I was up charged for a frappe. It might’ve been a mistake on my end or maybe the kiosk malfunctioned, whatever the case was I did not want a frappe so I nicely asked the employee if I could please have a refund for the UP CHARGE on the frappe which was around $3. He proceeds to call this older on the heavier side black woman which I’m assuming is a manager to do my refund. Nasty attitude from the get go she tried to get smart and make me feel stupid when the employee explained to her what was going on she proceeds to say “she ordered this herself” like yes lady I made a mistake and I just want my refund and the drink that comes with my meal. She proceeds to give me my refund doesn’t even acknowledge me just hands me my receipt and walks away. As I stand there still waiting for my drink the same employee who gave me my food at the beginning comes up to me and asked me if I needed anything… I tell him I need my sweet tea that comes with my meal, she already refunded me for the up charge for the frappe but my meal still comes with a drink. I guess she over heard so she came up to the register and asked what was I going on, at this point I am frustrated because this shouldn’t had been so complicated, I explain to her how she had already refunded me for the UP CHARGE for the frappe and I wanted my drink once again that comes with my meal, she proceeds to tell me I have to pay for the sweet tea…. Am I missing something or does every meal not come with a drink. I ended up leaving because I was not going to pay extra for a drink that already came included with my food ans I was so frustrated. Overall the main issue here is the nasty attitude and incompetence from the manager, she probably does the same to so many other people and it’s disgusting, if your life is crappy or you’re having a bad day go take it out some place else don’t take it out on people who are just walking into the establishment for some food.

Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's on weekdays?

Delivery is available Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 4:00 AM to 10:00 PM.

Is the McDonald's drive-through open 24 hours?

Yes, the drive-through is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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