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McDonald's

3.7
(1,734 reviews)

Business Details

5401 Telephone Road, Houston, TX
77087, United States
(713) 644-3700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5401 Telephone Road, Houston, TX
77087, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 4:00 AM
SaturdayOpen 24 Hours
Sunday4:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5401 Telephone Road in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,734 reviews
5 stars
765
4 stars
345
3 stars
239
2 stars
98
1 star
287
  • VB
    Vanilla Bean
    1 day ago
    1.0
    New kid working at the McDonalds got our order wrong didn’t give us our Big Mac sauce and not even our big Mac burger may god bless him but he missed a lot of our order but we did get our happy meal and nuggets
  • RG
    Reuben Garcia
    Aug 11, 2026
    5.0
    Went there to get a bite to eat as well as a drink. Customer service was great and it was pretty clean and comfortable
  • JJ
    Jackie
    Jul 26, 2026
    1.0
    I am not the type to complain or write bad reviews, especially at a restaurant I go to so often, but I had an extremely frustrating experience at this location. My brother ordered a very simple meal at the counter. The kitchen took an unusually long time to prepare a simple order consisting of just one chicken sandwich and two large Blackberry Refreshers. To make matters worse, they completely messed up the order accuracy. We paid full price for two large Blackberry Refreshers but were given two medium drinks instead. My brother picked it up and I thought they just charged me for a medium at first, or that maybe their large cups got smaller, but after drinking them I checked the receipt and realized we got the completely wrong sizes. They are the ones handing out the orders, and by missing a simple mistake like wrong cup sizes, they end up quietly overcharging customers. This should be caught by McDonald's employees because they are handing it to customers first! I have already filed a formal complaint with McDonald's corporate (including our receipt and store #33782) because I don’t want to get overcharged, and other customers wouldn't want that either!!!!!! I'm sorry to say but the kitchen team needs to pay better attention to details so simple orders aren’t delayed and handed out incorrectly.
  • LS
    Lisa S
    Jul 23, 2026
    3.0
    Unfortunately the service and atmosphere could of been better. A podcast was playing instead of music and there were frequent curse words I kindly asked if the station could be changed because there were kids. The female employee (possibly a supervisor) ignored me. A male employee and other guest confirmed the constant cursing he even pointed up when the F word was being said on the podcast and translated the request in Spanish (which I also did ) and she never changed it. A few minutes later there were 2 slip and falls by the play area door. The area was very wet, yes signs were around but back to back falls indicate they did not properly dry or block the area. The first fall was a child and he hit his head the female employee (possible supervisor) helped him up and was laughing (they appeared related but a fall in an establishment should be addressed). When the second person fell a few minutes later (older lady) she injured herself and instead of helping her right away she said she waited upfront to ask for a report to be filed and was left waiting forever no immediate attention to make sure she wasn't hurt instead they said they reviewed cameras and signs were around. Thats terrible, they should at least make sure she is ok. It took a while for someone to finally go talk to her and help her fill out a incident report.
  • SC
    Stephanie C
    Jul 9, 2026
    1.0
    Why would you advertise Drive Thru is open until 1am if thats not true?! Made an online order at 12:18am since i live close got there before 12:30am and no answer in the drive thru and no one looked to be inside when i pulled up to the window. Drove around again since it was an online order and the payment had gone through and saw someone sneaking around hiding. Also may I add there were 3 cars parked there. How unprofessional. I am so upset. What a waste of time!! Don’t say you’re open until 1am if you’re not.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 5401 Telephone Road?

McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, with extended hours until 4:00 AM on Friday and open 24 hours on Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the drive-through is available daily. It operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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