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McDonald's

3.4
(2,101 reviews)

Business Details

392 N Sam Houston Pky E, Houston, TX
77060, United States
(281) 447-3722
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
392 N Sam Houston Pky E, Houston, TX
77060, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 392 N Sam Houston Pky E in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,101 reviews
5 stars
801
4 stars
350
3 stars
305
2 stars
136
1 star
509
  • CF
    Christian Fontanez
    Oct 20, 2026
    1.0
    Karen the manager got a on power trip. Over a technicality. When confronted to teach me how to fix the issue her reasoning was "I dont know. I dont use the app" I order food for the team. In efforts to save time i placed the order via drive thru. Karen decided she wasn't going to give us our food. I followed her lead and continued to drive myself to the store. Just to be to my order is canceled nothing we can do. Get Karen outta here
  • DH
    Dennis Hernandez
    Oct 11, 2026
    2.0
    Service was horrible. I waited over 10 minutes in the drive thru for my meal. The whole time I was seeing employee's talking, laughing, and joking and not doing their job in getting food out or service
  • JC
    Javier Cardenas
    Oct 11, 2026
    1.0
    It says dining room hours open at 6am When I walked up at 630am, the “workers” ran to the back and the doors were locked.
  • JW
    James White
    Sep 24, 2026
    1.0
    This McDonald’s location has consistently failed to meet acceptable standards. On multiple visits, I have observed unprofessional conduct among staff, including the use of offensive language during disputes. Furthermore, the front counter is frequently unattended, and my online orders have consistently experienced delays. On a recent visit, the quality of the food was unacceptable, as the bun provided was stale and hardened. This facility requires immediate management intervention and significant operational improvements. To be honest..I don't take enjoyment in giving negative reviews .
  • SD
    Shania dawn
    Sep 23, 2026
    1.0
    I had a poor experience this morning with the lady at the window. I understand a machine wasn't working and you couldn't see the orders - that's understandable. However, it took us about 10 minutes just to place our order at the speaker. I had to repeat it around 5 times because they kept asking what I'd like to order, then would go silent for a couple of minutes. There was no one in front of us. When we pulled up to the 2nd window after paying the lady opened it with an attitude and asked what we ordered. My sister was getting the receipt to show her, but before she could hand it over, the lady started raising her voice, saying "y'all could just say it, just say it." We gave her the receipt, which was actually more helpful than just telling her the order, but she kept going on about how we could have just told her, still with an attitude. I was in the middle of a work call at the time. We didn’t argue we just let her talk she really ain’t give us no chance to talk😂 and im not raising my voice for nobody She was also rude to my brother who was driving, even though he honestly didn't know what my sister and I had ordered. The customer service was very unprofessional. needs to be retrained too grown to be acting like that

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 392 N Sam Houston Pky E?

McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

What types of payment does McDonald's at 392 N Sam Houston Pky E accept?

This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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