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McDonald's

3.3
(2,986 reviews)

Business Details

185 West Rd, Houston, TX
77037, United States
(281) 447-2328
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
185 West Rd, Houston, TX
77037, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 185 West Rd in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,986 reviews
5 stars
1,102
4 stars
538
3 stars
403
2 stars
188
1 star
755
  • JS
    Joel Schooler
    2 days ago
    3.0
    She told me to wait and then took somebody else’s order before mine. Then she gave me attitude when I called her on it. Saying that she’s the only one running drive-through. I had to wait an extra 10 minutes to get my order taken.
  • JM
    Jazmin Maldonado
    4 days ago
    1.0
    1/5 Stars – Unacceptable Customer Service & Unprofessional Management I had an appalling experience at store #[2569] on [11/03/2026] around [10:56am]. While in the drive-thru, I was targeted with profane and aggressive language from a manager named Maria, who repeatedly used explicit Spanish vulgarities ("chingue y chingue") towards me while I was simply trying to pay for my order. When I confronted her about her hostile behavior and asked to speak to management, she was completely disrespectful and dismissive, claiming nothing could be done because she was a manager herself. Being subjected to verbal hostility and vulgarity as a paying customer is entirely unacceptable. This store's leadership needs serious intervention and retraining. I have submitted a formal complaint and expect corporate or the franchisee to address this severe misconduct immediately.
  • HH
    Htx Htx
    6 days ago
    1.0
    Horrible service…. managers will curse you out and the woman named Ashley that takes your money is really rude she snatches the money from your hand…….if they don’t like you they make you wait and come inside to get your own food
  • VT
    Vanessa Torres
    Oct 27, 2026
    1.0
    Bad attitude she had a braid and she added the rhmc donation without asking me she just put it and was mad because i pulled up because they were not answering at the speaker it was around 10:48 am the one who handed me the food was really nice the one who charged me no
  • GT
    Gabriel Torre
    Oct 25, 2026
    1.0
    Took 20 minutes to get through the drive-through. They shorted us on a couple of drinks and then charged extra for water. We ordered an ice cream and an apple pie, and they were out of both of those plus they said they were also out of ice. And then they charged extra sauces because you asked for a water. Definitely recommend going anywhere else.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 185 West Rd, Houston?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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