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McDonald's

3.6
(2,188 reviews)

Business Details

12614 Tomball Pky, Houston, TX
77086, United States
(832) 683-7689
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12614 Tomball Pky, Houston, TX
77086, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12614 Tomball Pky in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,188 reviews
5 stars
915
4 stars
414
3 stars
302
2 stars
148
1 star
409
  • LV
    Loani Valle
    1 day ago
    1.0
    was visiting the McDonald's playground with my son, who has Autism. We were using the playground facilities. While we were playing, two managers approached us and began harassing me regarding my son's presence and behavior on the playground and me being inside the playground. Despite explaining that my son has Autism and was simply playing, the managers escalated the situation. They threatened to call law the police on us for simply utilizing the play area. This behavior was deeply humiliating, unnecessary, and felt entirely discriminatory against my son's disability. And yes I already call and filled out a complaint. But I don’t have any hope because I know McDonald doesn’t take customer complaints seriously, after the way they treated me and my autistic child, these two lady’s behavior will affects future customers , there’s not gonna be consequences for them . And that’s so disrespectful , Do better McDonalds .
  • LV
    Loany Valle
    1 day ago
    1.0
    was visiting the McDonald's playground with my son, who has Autism. We were using the playground facilities. While we were playing, two managers approached us and began harassing me regarding my son's presence and behavior on the playground and me being inside the playground. Despite explaining that my son has Autism and was simply playing, the managers escalated the situation. They threatened to call law the police on us for simply utilizing the play area. This behavior was deeply humiliating, unnecessary, and felt entirely discriminatory against my son's disability.
  • 66
    69Ratqueen420
    1 day ago
    1.0
    Calling the police on a woman and her autistic son for using the indoor playground outrageous.
  • KC
    Kim Castillo
    Sep 11, 2026
    1.0
    Don't order off the app or even go to this McDonald's, they dont know how to read a damn order. Half your order is missing when you order off the McDonald's app, so they are stealing your food and theres no way you can get a refund bc I ordered off the McDonald's app. And then when I called the store the manger on duty she wants to act like she cant hear me and hangs up the phone..basically stole my kids dinner for the night. I hope yall feel good about yall selves...I wish all the worst for you to come.
  • JG
    Joi Gonzales
    Aug 29, 2026
    1.0
    I usually don’t like to go to this particular location because they usually only like to adhere to one population within this area. However I was in this area so I wanted to stop and grab my kids something to eat per usual a big mistake while waiting almost up to 15 minutes to receive my mobile order, I watch my mobile order sitting on the back counter. No one walked up to acknowledge me, asked me if I was waiting on an order and all in a while. My food is just getting cold so I finally took it upon myself to ask hey how long is it gonna take to get this order ready the lady at the register she was very nice, which told me that they were still waiting on my drink once she talked to the lady in the back, but when I spoke to the manager after continuing to wait, I just decided you know what the food is gonna be cold at this point, I don’t want it. The manager was rude. I told her I just wanted a refund. She didn’t even try to make it right. She just told me that I needed to contact the one 800 number and proceeded to make other people‘s orders. I would not recommend they do not adhere to but only one population of people within this area at this point corporate needs to step over and give some re-training skills on how to service everyone properly adequately and quickly.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open 24 hours from Monday to Thursday, and on Friday and Saturday with no closing hours. On Sunday, it operates from 12:00 AM to 11:59 PM.

What time does the drive-thru open at McDonald's?

The drive-thru operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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