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McDonald's

3.7
(2,741 reviews)

Business Details

12625 Westheimer Dr, Houston, TX
77077, United States
(281) 493-6779
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12625 Westheimer Dr, Houston, TX
77077, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12625 Westheimer Dr in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
2,741 reviews
5 stars
1,195
4 stars
529
3 stars
411
2 stars
164
1 star
442
  • FA
    Faisal Azizi
    Oct 31, 2026
    1.0
    Please don’t visit this place they wasted my time I waited for 2 small friezes for 30 minutes it’s crazy man. I am telling you if you don’t want to waste your time don’t visit this place.
  • AR
    Angel Rodriguez
    Oct 25, 2026
    1.0
    Stopped to dine in with my family, no one at the front to take order so we used the kiosk which was fine. Order took 15 minutes they were busy however service was super slow we were patient but others were very upset which made it a very tense atmosphere. No organization terrible customer service. Our burgers looked as if they were literally slapped together. I was not able to get a refill this location doesn’t have a self serve fountain drink dispenser and with all the customers angry standing crowding the front I didn’t even bother. Terrible no ketchup either. I do not plan on returning to this location.
  • ZH
    Zoe “Zoe” Her
    Oct 25, 2026
    1.0
    I visited the drive-thru approximately five minutes before 11:00 a.m. to place a breakfast order. At the time my order was placed, the breakfast menu was still available, and my order was accepted by the restaurant. However, when I arrived at the payment window, I was informed that I could not pay for my order because the restaurant had transitioned to serving lunch. The manager, Ashley, explained that the kitchen had instructed her that breakfast was no longer being served. I respectfully explained that my order had been placed and accepted before the breakfast cutoff time. From my perspective, it was unreasonable to refuse to fulfill an order that had already been accepted simply because the time changed while I was waiting in the drive-thru. I understand that restaurants have designated hours for breakfast and lunch. However, I believe that orders accepted before the cutoff should be honored, or at the very least, the situation should be handled with better communication and customer service. Unfortunately, this experience was disappointing and left me feeling that my time as a customer was not respected. I would appreciate clarification regarding the restaurant’s policy on orders placed before the breakfast cutoff but processed after the transition to lunch. I hope management will review this incident and take the necessary steps to ensure that similar situations are handled more professionally in the future. Thank you for your time and attention to this matter. I look forward to your response.
  • BS
    Biranda Sims
    Oct 23, 2026
    3.0
    Hadn't eaten here in a long time because....well, the food was good...it was clean and the experience was enjoyable.
  • NA
    Nelly Andre
    Oct 14, 2026
    1.0
    You have homeless ppl asking for money as you drive off the drive thru. I ordered today #1 with bacon instead of the ham I did not get either one had to drive back get down UNFORTUNATELY a guy just standing there with McDonald's tshirt on behind counter just looked at me mouth wide open as if he was off his mind finally I had to approach him AND TELL HIM WHAT HAPPENED WHILE THE MNGR said to him you took wrong order and he back mouthed her FINALLY I received my food while my hasbrown was getting COLD TERRIBLE SERVICE... PLS TAKE HOMELESS AWAY FROM FRONT DOOR N DRIVE THRU...

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