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McDonald's

3.2
(180 reviews)

Business Details

12353 FM 1960 W, Houston, TX
77065, United States
(832) 808-3741
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
12353 FM 1960 W, Houston, TX
77065, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12353 FM 1960 W in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
180 reviews
5 stars
68
4 stars
27
3 stars
18
2 stars
15
1 star
52
  • SR
    Saray Resendiz
    Aug 17, 2026
    1.0
    I usually never make reviews on places like these, but this was by far the worst experience I’ve ever had at a McDonald’s before. I went in, and it was obviously a rush, many people were waiting, two girls were working fast, and one guy was working the cashier. It gets to my turn and I order a coke, one coffee with cream and sugar, and a large fry. The guy is obviously new and asks someone else how to input sugars. I walk away, not expecting much. A family that came in before had a large order, so I know they plan on prioritizing them..Until they start calling out other numbers that came in after me that had food. Thirty minutes had gone by before I went in to ask about it, they apologized and immediately gave me my coke, worked on the coffee and fries. Five minutes later I see the cashier get handed the fries, and he just stands there while everyone else is getting stuff done. One of the girls calls my number, I go up, grab the fries and ask for ketchup packets, the guy then says “shii , I think, let me go check.” Then proceed to give me sugar packets…I asked someone else and they were able to help me. I seriously think that he might’ve been high or something
  • KD
    Keith David
    Aug 1, 2026
    1.0
    My Big Mac was dead! I know MacDonalds is not restaurant quality or anything but the big Mac at this location was horrible, patties were cardboard and the buns were super stale! Worst one I have ever had. Not sure what y'all are doing different at this location but I was unlike any Big Mac I have ever had. I couldn't even finish it. But!, on another note the fries were perfect and fresh and HOT! I could just eat the fries and be satisfied. One of the best fast food fries as always. As for the service, that was great though. The girl at the register was super polite and nice even though the guy in front of me was being a jerk, she kept a friendly smile and did not even crack. Excellent job girl, thank you for keeping the standard high in customer service, not too common these days.
  • JA
    Jocelyn Alvarez
    Jun 7, 2026
    5.0
    The only reason I’m giving everything a 5 star is because Maya the night shift person was definitely a rock star tonight. It was busy at 9:30 a rush outta no where. Not only was she taking orders she was also making food making drinks all by HERSELF. After about 30 mins another girl and older guy with grey short hair started to help her. Truly a AMAZING how she was able to do it by herself even though there was another person working with her. 10/10 would come again if she working.
  • RR
    Roy
    May 12, 2026
    1.0
    I wish I could rate this business a 0. The service is not good, the area was dirty, tables were dirty, and some of the staff didn't have any gloves on. I feel disgusted; everything has changed. McDonald's is not the same, and the people are just rude. I don't see how the staff got hired.
  • LB
    Larry Brown
    May 12, 2026
    1.0
    I will never come here again I asked for fresh food and it wasn't fresh. The manager was rude ans looked like he was high. The whole staff is unprofessional. I've never encountered something like this.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 12353 FM 1960 W, Houston, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 6:30 AM to 10:30 PM. You can order online through their delivery URL.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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