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McDonald's

3.3
(175 reviews)

Business Details

12353 FM 1960 W, Houston, TX
77065, United States
(832) 808-3741
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
12353 FM 1960 W, Houston, TX
77065, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Reviews

3.3
175 reviews
5 stars
67
4 stars
25
3 stars
18
2 stars
15
1 star
50
  • RR
    Roy
    May 12, 2026
    1.0
    I wish I could rate this business a 0. The service is not good, the area was dirty, tables were dirty, and some of the staff didn't have any gloves on. I feel disgusted; everything has changed. McDonald's is not the same, and the people are just rude. I don't see how the staff got hired.
  • LB
    Larry Brown
    May 12, 2026
    1.0
    I will never come here again I asked for fresh food and it wasn't fresh. The manager was rude ans looked like he was high. The whole staff is unprofessional. I've never encountered something like this.
  • CH
    clarissa holtgrave
    May 8, 2026
    5.0
    Did not enter the establishment. But the kids at the window were kind and helpful ☺️
  • BB
    Bonita
    May 7, 2026
    1.0
    I am Mariah and I previously called to express my concern about the cheese on my burger, given my allergy. However, the manager was unwilling to issue a refund, stating that I had handled the burger, despite not eating it. The overall experience was disappointing, and I will not order from this establishment again. If I could rate this establishment a 0 I would.
  • RH
    Rosie Haynes
    May 7, 2026
    1.0
    For one they staff doesn't pick up the phone. The manager provided inaccurate information regarding her name, terminated our call, and used profane language. For days, I had been requesting an item not featured on the DoorDash app and had been receiving it. Nonetheless, the manager suddenly expressed dissatisfaction with my request today, supposedly due to having a bad day. She laughed at me and ended the call. This is so unprofessional its sad. I called back to get her name she refused and started rasing her voice at me. This is unacceptable I don't see how she got hired.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 12353 FM 1960 W, Houston, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 6:30 AM to 10:30 PM. You can order online through their delivery URL.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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