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McDonald's

3.9
(3,509 reviews)

Business Details

12350 Eastex Fwy, Houston, TX
77039, United States
(281) 449-4425
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12350 Eastex Fwy, Houston, TX
77039, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12350 Eastex Fwy in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
3,509 reviews
5 stars
1,663
4 stars
718
3 stars
513
2 stars
207
1 star
408
  • RR
    Rico
    4 days ago
    1.0
    This is the dumbest thing ever. Manager never helped us. No one actually did anything our order is still wrong and we couldn’t even get our food. Absolutely ridiculous how they managed that.
  • TF
    Telma Feliciano
    Oct 18, 2026
    5.0
    The staff here were soooo sweet with me. I got there they had the place just closed and the lady by the door still let me in (even though they were cleaning), and let me use the bathroom. She so didn't have to do that still she was kind enough to. Thank you so much for your kindness 🌷
  • BC
    Bridget Cruise
    Oct 16, 2026
    1.0
    ⭐ 1 Star | Unprofessional Customer Service I had a very unpleasant experience at this McDonald’s due to the way an employee named Hasyncha spoke to me. While placing my order, I requested a regular coffee. She asked, “And what size is that?” I responded, “You tell me,” expecting clarification on what sizes were available or what was considered regular. Instead of simply explaining the options, she responded in a raised, confrontational tone, “YOU tell me!” The exchange was completely unnecessary. As a paying customer, I expect employees to communicate professionally, even when clarification is needed. There was absolutely no reason for the interaction to escalate over something as simple as ordering a cup of coffee. Customer service is about communication, patience, and professionalism. Unfortunately, that was not my experience during this visit. Management should address how employees communicate with customers because interactions like this leave a lasting impression. A simple coffee order should never turn into an unpleasant encounter.
  • JT
    jamie tolley
    Oct 13, 2026
    1.0
    They are rude and if you speak English to them they talk in Spanish in front of you to talk shit. They closed the door in our face when they messed up the order and refused to fix it.
  • DH
    David Howell
    Sep 23, 2026
    1.0
    Came back since last time service was great. This time they charged me for steak and egg mcmuffin as I ordered. BUT they brought me a SAUSAGE egg mcmuffin. I did NOT order that. They refused to make it right. Won't be back and I am out extra money I honestly should have saved but I was extremely hungry. Refused to offer me an actual receipt. Refused to take my order at the counter and directed me to the kiosk that has no receipt paper and hasn't for a long time according to a regular here. Server refused jelly or ketchup. Management refused a cup of water as well.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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